Associate Director

2 weeks ago


dubai, United Arab Emirates Redington Full time
Job DescriptionJob Title: Associate Director, (Consulting)Location: DubaiJob Purpose: Associate Director is in-charge of an Infrastructure & Datacentre BU, plays a technocommercial role for the BU and ensures successful delivery of projects to end customers. Associated Director will also monitor and manage several Senior Managers and Principal consultants. Responsible for the revenue and profitability of the BUJob Responsibilities:
Responsible for practice P&L, ensuring quality of delivery and building competencyResponsible for revenue growth in existing customer accounts and ensuring customer successDriving strategy and propositions, including positioning, market plans, account plans and new service creation for the BUCreate, manage, develop, and improve strong, long-term relationships at a senior level with existing, prospective and target clientsGenerate new relationships with clients in the region that are of significant scaleProviding executive sponsorship for projects and ensuring customer successConducting regular project reviews to ensure delivery excellenceProduce and execute capture plans for major opportunities (events, trade shows), working closely with the marketing teams and, where necessary, providing leadershipProvide effective customer relationship management and maintain a watching brief on all business securedEnsure the delivery teams provide the agreed service levels, that problems/incidents are resolved, that services continue to meet customers' needs, that existing contracts and revenue streams are developed and protected, and that ongoing customer satisfaction is achievedBuilding a team of consultants and SBU owners, including determining resource requirements and leading recruitment activitiesLead, motivate and manage these people, ensuring they are provided with clearly defined and measurable objectives and the administrative support, knowledge management and training they requireAs required, act as a trusted advisor to customers and deliver high-value consulting engagements personally with this including leading other delivery personnel in a matrix environmentOverall, the anticipated split of the Associate Director's time will be 60% on Sales, 10% Management, 30% Delivery Management
Job RequirementPrimarily for someone from an infrastructure background, experience in VMware, Dell, Huawei, Data centre build and delivery experience.
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