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Sr. Program Manager – Events, Deals and Events – MENA
2 months ago
This role is responsible for not only running high fidelity events but more importantly, invent and simplify on behalf of various operational teams. This includes identifying and driving significant efficiency improvement and effort reduction via new processes and / or process improvement across multiple teams.
The HVE Program Manager role demands a high degree of adherence to the “Plan – Execute – Manage – Monitor” framework.
o Planning includes – (a) conceptualization and alignment on event construct (b) owning goal setting and goal handshakes for the event in collaboration with category, marketing and category finance, operations and XCM teams, (c) setting up and aligning the stakeholders on the event playbook.o Execution includes – (a) ensuring teams deliver to the playbook and manage deviations where required, (b) tracking and reporting against key milestones before the event and event business metrics during the event (c) co-owning automation of daily event reports and event dashboards with BIE teamo Managing includes – (a) issue and conflict resolution, (b) assisting in experimentation plans.o Monitoring includes (a) running the virtual conference rooms, (b) establishing mechanisms to close the loop on AIs emanating from the standups, and (c) ensure any deviation in leading indicators for the event or red flags are communicated and addressed.
The role is cross functional requiring the incumbent to work closely with Senior Leadership team in Central and local Marketing teams, Category, Deals, Finance, XCM, S&OP, CS, Affordability, Prime, Tech and Program teams to drive alignment and ensure timely closures on milestones to successfully deliver an event.
BASIC QUALIFICATIONS
MBA with professional experience in the area of program management with atleast 8 years of total experience and 4 years in Program Management (Operations / Marketing)Proficiency with Excel and SQL requiredProven track record of delivering results in large, cross-functional initiativesDemonstrated ability to successfully influence stakeholders without formal authority and leading cross functional teams across geographies and business unitsStrong written and verbal communication skillsDemonstrated ability to manage multiple complex projects and competing priorities in an ever-changing environmentProven ability to build and scale program management processes for new or ambiguous areasTechnical fluency; comfort understanding and discussing technology concepts, schedule trade-offs and new
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