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    5 days ago

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    4 months ago

    Dubai, United Arab Emirates Aramex Full time

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  • Customer Success Specialist

    4 months ago

    Dubai, United Arab Emirates ARAMEX Full time

    • Focal point forcustomer’s freight shipping requests within theindustrial sector.• Assist customers on statusof their shipment, outstanding shipments ortracking.• Manage end to end shipment lifecycle liaising with all internal and externalstakeholders• Proactively informs customer onshipment status, exceptions and provides intermediate updates...

  • Customer Experience Transformation Lead

    5 days ago

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  • HR Executive

    4 months ago

    Dubai, United Arab Emirates Aramex Full time

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  • Client Business Partner

    4 months ago

    Dubai, United Arab Emirates Aramex Full time

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  • Client Business Partner

    4 months ago

    Dubai, United Arab Emirates Aramex Full time

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    5 days ago

    Dubai, Dubai, United Arab Emirates ARAMEX Full time

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  • Implementation Specialist

    2 weeks ago

    Dubai, Dubai, United Arab Emirates DHL Dubai Full time

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    5 days ago

    Dubai, Dubai, United Arab Emirates ARAMEX Full time

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  • Business Development Manager

    4 months ago

    Dubai, United Arab Emirates Aramex Full time

    Job Title Reporting To Business Development Manager Channel Manager - Business Development Department Job Location Commercial Purpose of the Job To achieve substantial financial growth of net new and existing customers by developing relationships and interest in Aramex solutions based on customer requirements. Job Responsibilities- Generate and...

  • Assistant Operations Manager

    4 months ago

    Dubai, United Arab Emirates Aramex Full time

    **Job Purpose**: The Assistant Operations Manager works closely with the operations Leaders, and operations Supervisor to ensure all processes and functions handled by the domestic team are implemented per aramex quality of service standards to ensure providing a satisfactory service to customers. **Responsibilities**: - Perform gap analysis on current...

  • Credit Officer

    4 months ago

    Dubai, United Arab Emirates Aramex Full time

    **Job Title : Credit Officer** **Job Purpose**: To implement effective collection plans and programs that will ensure collectors are equipped with the proper tools to achieve collection targets. **Key Accountablities**: Obtain customers’ satisfaction with regards to timely delivery of invoices. Develop guidelines for the collection process that complies...

  • Business Development Manager

    4 months ago

    Dubai, United Arab Emirates Aramex Full time

    **Purpose of the job**: To achieve substantial financial growth of net new and existing customers by developing relationships and interest in Aramex solutions based on customer requirements. **Responsibilities**: - Generate and Nurture leads in co-ordination with vertical marketing and field marketing activities that will help generate targeted new revenue...

  • Business Development Manager

    4 months ago

    Dubai, United Arab Emirates Aramex Full time

    **Purpose of the Job**: To achieve substantial financial growth of net new and existing customers by developing relationships and interest in Aramex solutions based on customer requirements. **Responsibilities**: - Generate and Nurture leads in co-ordination with vertical marketing and field marketing activities that will help generate targeted new revenue...

  • Key Account Manager

    4 months ago

    Dubai, United Arab Emirates Aramex Full time

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  • Marketing Assistant

    4 months ago

    Dubai, United Arab Emirates Aramex Full time

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  • Business Development Manager

    3 months ago

    Dubai, United Arab Emirates Aramex Full time

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  • IT Executive

    4 months ago

    Dubai, United Arab Emirates Aramex Full time

    **Main Duties and Responsibilities**: - Assess and provide solutions to customers in terms of integrating with Aramex, and coordinate with concerned internal business and technical teams towards achieving the requirements - Maintain constant continual customer relationships and attend promptly to all the support required to implementing and/or...

Customer Success Specialist Jobs In Dubai UAE 2023 | Aramex

4 months ago

dubai, United Arab Emirates Aramex Full time
Customer Success Specialist Jobs In Dubai UAE 2023 |AramexFor More Top Organization Jobs Click HereDescription:
We are looking for an experienced Success Specialist to take overall responsibility for film and television show production:/Job Responsibilities:
Focal point for customer’s express and ecommerce shipping requestsAssist customers on status of their shipment, outstanding shipments or tracking.Manage end to end shipment life cycle liaising with all internal and external stakeholdersProactively informs customer on shipment status, exceptions and provides intermediate updates on incident solutionTakes and handles customer inquiries, e.g. Track and TraceResponsible for all KPIs and SLAs agreed with allocated customersTakes and registers all customer complaintsDrives solution of customer complaints by solving it directly or assigning tasks to other functionActs as first contact point for customer claims; supports customer in notification and reception of claims, provides claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete3-5 years’ experience in the Express or Ecommerce industry2-5 years’ experience of Customer Service preferably handling key business clientsGood Express product knowledgeWorking knowledge of transportation management systems (TMS)Ability to handle challenging situation in a composed mannerExcellent English Verbal & Written skills
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