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Customer Service Representative

2 months ago

Dubai, Dubai, United Arab Emirates ARAMEX Full time
Job Summary

We are seeking a highly skilled and organized Receptionist to join our team at ARAMEX. As a key member of our front office, you will be responsible for providing exceptional customer service and administrative support to our clients and visitors.

Key Responsibilities
  • Maintain a professional and composed demeanor when interacting with challenging and diverse customers.
  • Develop and maintain effective relationships with clients and colleagues at all levels.
  • Utilize strong organizational, administrative, and time management skills to prioritize tasks and meet deadlines.
  • Provide proactive and courteous service to customers and visitors, ensuring a positive experience.
  • Stay up-to-date with new technology and software, applying job knowledge and skills to complete tasks efficiently.
  • Maintain confidentiality and handle sensitive information with discretion.
  • High school diploma or equivalent required; 2-3 years of relevant experience in an office environment preferred.
  • Proficient in Microsoft Office and able to learn new software quickly.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
Requirements
  • High school diploma or equivalent required.
  • 2-3 years of relevant experience in an office environment preferred.
  • Proficient in Microsoft Office.
  • Demonstrated ability to read, write, and speak English fluently.
  • Comfortable multi-tasking and prioritizing tasks without guidance.