Cluster Sales Manager

Cluster Sales Manager
- Business Development Job Snapshot Role: Cluster Sales Manager
- Business Development

Location:
Dubai, United Arab Emirates Industry: Hospitality Function: Sales

Experience:
Minimum 3 years in a sales role within a five-star hotel

Job Type
Full-timePosition OverviewAccor is hiring a Cluster Sales Manager
- Business Development in Dubai, United Arab Emirates, for a Hospitality opportunity focused on new account acquisition, commercial partnerships, and revenue growth across multiple hotels. The position will convert market intelligence into targeted sales activity while strengthening relationships with corporate clients, travel partners, event organizers, and other valuable business segments. From prospecting and hotel inspections to proposal development and contract negotiation, the Cluster Sales Manager will manage the complete sales cycle. Close coordination with Hotel Managers, Reservations, E-Commerce, Marketing, and the Area Sales Manager will help each participating property secure profitable business and improve its position within the Dubai hospitality market.
Job DetailsCountry: United Arab Emirates City: Dubai Industry: Hospitality Function: Sales

Salary:
12000-18000 Estimated salary range based on similar jobs in Dubai; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any

Job Type
Full-timeRole ContextCluster hotel sales requires a wider commercial perspective than representing a single property. Each hotel may serve different guest segments, operate at a different price point, or require business during particular dates. The Cluster Sales Manager must understand these differences and present the most appropriate solution to every prospect. The role directly influences occupancy, room revenue, meetings and events business, and long-term account production. Accurate market analysis and disciplined follow-up will allow the sales team to focus its effort on opportunities with genuine conversion potential.

Key Responsibilities
Build a qualified pipeline of corporate, leisure, group, conference, and travel-trade opportunities for the assigned hotels.
Identify prospective clients through market mapping, competitor research, industry contacts, referrals, and local business activity.
Introduce Accor properties to new decision-makers and clearly communicate their commercial value.
Manage client relationships from initial contact through proposal, negotiation, contracting, activation, and account review.
Develop tailored offers that reflect accommodation needs, meeting requirements, expected production, and budget rates and commercial terms within approved pricing and profitability guidelines.
Maintain regular contact with existing accounts to protect business and identify expansion opportunities.
Re-engage inactive customers and investigate the reasons behind declining production.
Create account development plans for high-value clients and emerging market segments.
Maintain accurate records of contacts, negotiations, commitments, and follow-up and conduct structured sales visits, prospecting campaigns, and targeted sales blitzes.
Support sales activity for newly opened or repositioned hotels.
Organize client networking events, presentations, familiarization visits, and property showcases.
Lead hotel site inspections that connect client requirements with suitable rooms, event spaces, dining facilities, and services.
Represent the cluster at relevant trade events, business forums, and commercial meetings.
Prepare persuasive presentations, proposals, and account-specific sales to qualified enquiries promptly and coordinate internal input for complex opportunities.
Track outstanding proposals and address barriers that may delay a purchasing decision.
Ensure negotiated arrangements are properly documented and communicated to operational teams.
Review contracted accounts to confirm that expected room nights and revenue are being delivered.
Monitor competitor positioning, rate activity, promotions, new openings, and changes in local demand.
Analyze account production, conversion results, sales activity, and revenue contribution.
Identify periods where additional demand generation is required across individual properties.
Prepare commercial reports that explain performance, risks, and available growth opportunities.
Share relevant customer feedback and competitor intelligence with hotel leadership.
Recommend adjustments to account strategy based on measurable results.
Maintain awareness of Dubai business developments, exhibitions, conferences, and seasonal demand drivers.
Use customer relationship management systems to keep pipeline and account data current.
Protect confidential client, pricing, and contractual with Hotel Managers to understand property priorities, availability, and target segments.
Coordinate with Reservations teams on account loading, booking processes, and client requirements.
Partner with E-Commerce and Marketing teams on campaigns that support priority mark