Current jobs related to Service Desk Lead - Dubai United Arab Emirates UAE - QUESSCORP MANPOWER SUPPLY SERVICES LLC

  • Service Desk Lead

    2 weeks ago

    Abu Dhabi, United Arab Emirates Open Innovation AI Full time

    Job Description Company Description Open Innovation AI is a global technology company that specializes in developing advanced solutions for managing AI workloads. Its flagship product, the Open Innovation Cluster Manager (OICM), orchestrates complex AI tasks efficiently across diverse infrastructures. The platform is hardware-agnostic, optimized for various...

  • IT Service Desk Lead

    2 weeks ago

    Dubai, United Arab Emirates Futurewise Facilities Management LLC Full time

    we are looking for IT service desk Engineer responsibilities for this position include: - Utilize imaging and software library to deploy systems reimage and migrate data as needed - Research new ways to improve technology service delivery and make recommendations to improve performance, minimize downtime, improve response times and reduce costs - Ask...

  • Service Desk Engineer

    2 weeks ago

    United Arab Emirates, Dubai Moksh Tech Full time

    Job Description Location: Dubai and Abu-dhabi Remote support - US afterhours shift: 4days working with 10 hours working + 1 hour break (weekends working Friday to Monday; Saturday to Tuesday similar shift) 8 PM EST to 7 AM EST Service Desk L2 - Skills with Intune-M365 support - Azure VM etc MSP experienced preferred Financial services industry experience is...

  • Service Desk Engineer

    2 weeks ago

    United Arab Emirates, Dubai Dicetek LLC Full time

    Job Description - Bachelors degree with minimum 5 years of experience in Service Desk role supporting ICT Customers - Good Knowledge of ICT services like cloud( VMware and Open stack) security solutions, data center, IOT etc - Experience in ITSM tools like ManageEngine and HPSM - Good understanding of ITIL for service management - Ability to work in shifts...

  • Front Desk Executive

    5 days ago

    Dubai - United Arab Emirates (UAE) Shuraa Management And Consultancy LLC Full time 3,500 - 4,000

    Company Profile: Shuraa head-quartered in Dubai is a Management Consultancy, operating for over 20 years in UAE. We serve our clients with all their business set up requirements ranging from issuance of trade license, to accounting services, legal services, recruitment and so on. This serves as a one-stop shop solution to our clients. Over the period of...

  • Technican - Retail Service Desk

    6 days ago

    UAE, United Arab Emirates du Full time

    **Key Accountabilities** - Pro-actively monitor support mailboxes and log in the system. - Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in the service desk tool. - As a result, members of the Service Desk team must have excellent verbal and written communication skills and troubleshooting skills as...

  • Support Officer – Service Desk

    21 hours ago

    Abu Dhabi - United Arab Emirates (UAE) Halian Full time 8,000 - 15,000

    Day to Day OperationsRespond to incoming service requests, incident reports, and inquiries through various channels such as phone, email, or ticketing systems, providing timely and courteous assistance to customers, and ensuring a positive experience with our services.Diagnose and resolve technical issues related to our digital transformation...

  • Front Desk Executive

    6 days ago

    Dubai - United Arab Emirates (UAE) Shuraa Management And Consultancy LLC Full time

    Company Profile: Shuraa head-quartered in Dubai is a Management Consultancy, operating for over 20 years in UAE. We serve our clients with all their business set up requirements ranging from issuance of trade license, to accounting services, legal services, recruitment and so on. This serves as a one-stop shop solution to our clients. Over the period of...

  • Support Officer – Service Desk

    6 days ago

    Abu Dhabi - United Arab Emirates (UAE) Halian Full time

    Day to Day OperationsRespond to incoming service requests, incident reports, and inquiries through various channels such as phone, email, or ticketing systems, providing timely and courteous assistance to customers, and ensuring a positive experience with our services.Diagnose and resolve technical issues related to our digital transformation...

  • Admin / Front Desk Executive

    5 days ago

    Dubai - United Arab Emirates (UAE) BANLINE GENERAL TRADING CO. L.L.C Full time 3,000 - 6,000

    We are looking for a reliable and well-presented Admin / Front Desk Executive to join our establishment. The ideal candidate will be responsible for welcoming and assisting guests, handling front desk activities, and supporting daily administrative operations to ensure smooth office functioning.Front Desk & Guest RelationsGreet and welcome all visitors...

Service Desk Lead

2 weeks ago

Dubai United Arab Emirates UAE QUESSCORP MANPOWER SUPPLY SERVICES LLC Full time 5,000 - 5,500

Required Skills and Experience:· 5-8 years of IT Service Desk experience, with at least 2 years in a leadership or supervisory role.· Proficiency in ITSM tools (e.g., ServiceNow, ManageEngine, BMC Remedy).· Strong knowledge of Windows OS, MS Office, Active Directory, and basic networking.· Experience in SLA management, ticket lifecycle, and root cause analysis.· Familiarity with ITIL framework and incident, request, and change management processes.· Bachelor’s Degree in Information Technology or a related field.· ITIL Foundation Certification (Intermediate/Practitioner a plus).· Experience managing service desks in enterprise or multi-customer shared service environments.Please mention yourNationality:UAE Visa status:Notice period :WhatsApp: +971-585879411 ( PriseelaAngelin )