Relationship Officer
5 days ago
Company Description
M&M Marketing Management LLC, headquartered in the UAE, operates with 9 strategically located offices across Dubai, Abu Dhabi, and Al Ain. The company employs over 400 talented professionals with expertise spanning a broad range of market segments. M&M specializes in providing Back Office and Outsourcing Services, including Operations, Credit Control, Sales, and Collections, catering to leading Banks and Financial Institutions in the UAE. The company is committed to building strong customer relationships while delivering targeted financial solutions to the communities it serves.
Role Description
This is a full-time, on-site role based in Abu Dhabi for a Relationship Officer. The primary responsibilities include building and maintaining strong customer relationships, understanding client needs, and providing tailored financial solutions. The Relationship Officer will collaborate with internal teams to manage customer accounts, monitor performance, and resolve concerns effectively. Exceptional client communication, financial advising, and customer satisfaction are core focus areas of this role.
Qualifications
- Strong communication, client relationship management, and interpersonal skills
- Basic understanding of financial products, services, and credit control practices
- Problem-solving and conflict resolution abilities to manage customer concerns
- Organization and multitasking skills for managing multiple client accounts
- Previous experience in sales or financial services is an advantage
- Bachelor's degree in Business Administration, Finance, or a related field
- Fluency in English; proficiency in additional languages is a plus
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