Hotel Receptionist

2 weeks ago


Sharjah, Sharjah, United Arab Emirates Spark Residence L.L.C Full time

Hotel receptionist job description and duties

  • Greet, welcome, and check in new guests
  • Inform guests of policies during the check-in process
  • Answer calls and direct calls to appropriate parties
  • Relay information to guests, such as hotel rates, services, hours
  • Make reservations, confirm reservations, and cancel reservations if needed
  • Ensure guests are in appropriate rooms
  • Answer all guest questions
  • Field guest requests and relay to appropriate parties
  • Verify guests' payment methods
  • Deliver room keys, give guests directions to their rooms
  • Maintain records of guest room bookings
  • compute guests' bills and post charges
  • Accommodate guests with extra pillows, cots, toiletries
  • Send messages to guests
  • Pick up mail, packages, and documents for guests
  • Field guest requests both in-person and by phone
  • Tell guests about local services, attractions, and dining options
  • Meet with housekeeping staff regularly
  • Create incident reports, daily activity logs, or other documents requested by management
  • Book and schedule conference rooms
  • Help with administrative and clerical tasks as needed
  • Maintain a positive attitude at all times
  • Help guests access the internet and WIFI
  • Go over all guest payments and charges during check-in and check-out as needed
  • Process credit cards and accept cash
  • Tell housekeeping when clients vacate rooms
  • Monitor guest's visitors to the hotel
  • Enforce hotel rules and regulations
  • Alert management of any wrongdoing or guest misconduct
  • Report emergencies to the authorities
  • Keep an orderly front desk and reception area
  • Have you graduated from high school or have their GED
  • Possess strong customer relations experience
  • Have you worked in the hospitality industry before or worked with guests in some capacity
  • Be proficient in Microsoft Office, Excel
  • Understand the booking and payment systems most hotels use, or be willing to learn
  • Possess strong mathematics skills
  • Possess administrative skills
  • Possess above-average writing and verbal skills
  • Be fluent in English and possibly Arabic

Job Type: Full-time

Pay: AED1, AED2,000.00 per month


  • Night Auditor

    5 days ago


    Sharjah, Sharjah, United Arab Emirates 72 Hotel - Sharjah Full time

    Company Description72 Hotel is a luxurious five-star establishment located in Sharjah, dedicated to delivering an authentic experience of Gulf culture combined with legendary Arabian hospitality. The hotel caters to both business and leisure travelers, offering spacious guest rooms, a relaxing indoor swimming pool, and state-of-the-art facilities. Guests can...


  • Sharjah, Sharjah, United Arab Emirates Dison Tec LLC Full time

    Job description:Urgently Required: Secretary/ReceptionistWe are urgently seeking a dedicated, presentable, and experienced Secretary to join our team.Requirements:Presentable and professional at all timesStrong administrative and organizational skillsProficient in MS Office (Word, Excel, Outlook)Excellent communication skillsAbility to manage schedules,...


  • Sharjah, Sharjah, United Arab Emirates AL HAYAT HOTEL- Sharjah Full time

    To ensure the smooth and efficient operation of the front office by providing professional and friendly service to all guests, handling check-ins/outs, managing reservations, and addressing guest needs promptly.Guest HandlingGreet guests warmly upon arrival and assist with check-in/check-out procedures.Provide information regarding hotel services, amenities,...

  • Clinic Manager

    2 weeks ago


    Sharjah, Sharjah, United Arab Emirates D Healthcare Full time

    Job Title:Clinic Manager – Healthcare (Sharjah – Rolla)Location:Sharjah – Rolla STREET, UAEEmployment Type:Full-Time | Immediate Joining PreferredJob Summary:We are looking for an experienced and result-oriented Clinic Manager to handle end-to-end clinic operations and business development for a busy medical center in Sharjah (Rolla). The candidate...

  • Hotel Receptionist

    1 week ago


    Sharjah, United Arab Emirates NOVA PARK HOTEL Full time

    Nova Park Hotel is looking for a **female receptionist** for our front office team. She will welcome guests, do check-ins and check-outs, deal with guest queries, and provide prompt and professional guest service. Attend to guest requirements and ensure complete guest satisfaction. **Receptionist Duties & Responsibilities**: - Welcome and greet guests in a...

  • Receptionist

    5 days ago


    Sharjah, United Arab Emirates Royal Hotel Full time

    We are seeking a friendly and professional Receptionist to join our team at Royal Hotel Sharjah. As a Hotel Receptionist, you will be the first point of contact for our guests, providing them with a warm welcome and ensuring their stay begins on a positive note. Your exceptional customer service skills and attention to detail will contribute to creating a...

  • Receptionist

    3 days ago


    Sharjah, United Arab Emirates Royal Hotel Full time

    We are seeking a friendly and professional Receptionist to join our team at Royal Hotel Sharjah. As a Hotel Receptionist, you will be the first point of contact for our guests, providing them with a warm welcome and ensuring their stay begins on a positive note. Your exceptional customer service skills and attention to detail will contribute to creating a...

  • Receptionist

    1 day ago


    Sharjah, United Arab Emirates Royal Hotel Full time

    We are seeking a friendly and professional Receptionist to join our team at Royal Hotel Sharjah. As a Hotel Receptionist, you will be the first point of contact for our guests, providing them with a warm welcome and ensuring their stay begins on a positive note. Your exceptional customer service skills and attention to detail will contribute to creating a...


  • Sharjah, United Arab Emirates Red Castle Hotel Full time

    **Job brief** We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work...

  • Receptionist

    2 weeks ago


    Sharjah, United Arab Emirates The Act Hotel Full time

    **High school diploma** (mandatory) - **Diploma or degree in Hospitality, Tourism, or Hotel Management** (preferred but not always required) - 1-2 years of experience in a hotel or front office/receptionist role (some entry-level positions are open to freshers with good communication skills) - **Fluent English** (mandatory) - Additional languages such as...


  • Sharjah, United Arab Emirates SRT Full time

    Urgently required Hotel female Receptionist, Over 5 years Experience, Can Manage the department Required female only **Salary**: AED1,000.00 - AED1,500.00 per month Ability to commute/relocate: - Sharjah: Reliably commute or planning to relocate before starting work (required)


  • Sharjah, United Arab Emirates Al Hamra Hotel Full time

    Al Hamra Hotel Sharjah hiring now front desk receptionist. Must speak English fluently. Knowledge of Arabic language is an advantage. Knowledge of IDS software experience will be preferred. Company will provide free Visa, food and accommodation. Pay: From AED1,500.00 per month **Experience**: - Hotel: 1 year (preferred) **Language**: - English...


  • Sharjah, United Arab Emirates lll Full time

    FOR 4 star Hotels in Sharjah required a **female Hotel Receptionist Front Office ( Arabic or other **Job Types**: Full-time, Contract Contract length: 24 months **Salary**: AED1,000.00 - AED1,500.00 per month Ability to commute/relocate: - Sharjah: Reliably commute or planning to relocate before starting work (required)


  • Sharjah, United Arab Emirates The Act Hotel Full time

    **Education**: - **High school diploma** (mandatory) - **Diploma or degree in Hospitality, Tourism, or Hotel Management** (preferred but not always required) - **Experience**: - 1-2 years of experience in a hotel or front office/receptionist role (some entry-level positions are open to freshers with good communication skills) - **Language Skills**: -...