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Team Leader, Escrow Operations

2 weeks ago

Dubai, Dubai, United Arab Emirates CBD Full time

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.

CBD has been recognized as the number one bank in the UAE on the Forbes list of The World's Best Banks 2022.

As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile.

JOB RESPONSIBILITIES

  • Oversee the end-to-end management of escrow accounts for real estate transactions. Ensure timely processing of deposits, disbursements, and reconciliations. Maintain strict compliance with RERA and DLD guidelines.
  • Ensure all Escrow transactions align with UAE escrow laws and financial regulations. Conduct periodic audits and implement corrective actions. Liaise with regulatory authorities for reporting and compliance updates.
  • Identify, assess, and mitigate risks related to escrow transactions. Implement fraud detection mechanisms and internal control policies. Ensure due diligence and AML (Anti-Money Laundering) compliance.
  • Act as the primary point of contact for developers, banks, investors, and regulators. Facilitate smooth coordination between all escrow stakeholders. Resolve disputes and address client concerns efficiently.
  • Optimize escrow operations to enhance efficiency and reduce processing time. Develop and implement the best practices for fund management. Drive automation and technology adoption for better workflow management.
  • Prepare detailed escrow transaction reports for internal and external stakeholders. Monitor account balances, disbursement schedules, and financial reconciliations. Provide strategic insights through financial data analysis.
  • Supervise and mentor the escrow operations team. Conduct training on escrow regulations, operational protocols, and compliance measures. Foster a high-performance culture within the department. 
  • Oversee the daily operations of escrow accounts for real estate transactions.
  • Ensure compliance with Dubai Land Department (DLD) and Real Estate Regulatory Authority (RERA) regulations.
  • Supervise escrow account openings, fund disbursements, and closures. Monitor transaction processing, reconciliation, and reporting.
  • Ensure adherence to UAE escrow laws and regulations.
  • Conduct periodic audits and risk assessments. Implement fraud prevention measures and internal controls.
  • Maintain documentation in line with regulatory requirements. 3. Client & Stakeholder Management: Act as a point of contact for developers, banks, and regulatory bodies.
  • Manage teams aiming at speed, accuracy and efficiency in processing
  • Ensure compliance to Banks rules, policies, Procedures and guidelines
  • Ensure RERA guidelines, policies and procedures
  • Facilitate smooth coordination between developers and financial institutions. Address client queries and resolve disputes efficiently.
  • Streamline escrow operations to improve efficiency and accuracy.
  • Develop and implement best practices for escrow management.
  • Prepare detailed reports on escrow transactions and financial performance.
  • Lead and mentor the escrow operations team.
  • Provide training on escrow regulations and internal procedures.
Requirements

QUALIFICATIONS

  • Degree in Business Management, Commerce/Mathematics or equivalent professional qualification. Knowledge of project management would be desirable.
  • Experience - 7 to 10 years of experience in Escrow Operations with at least 5 years in Management/Leadership roles; strong exposure to Project Management, Process re-engineering, Transformation and Automation.
  • Excellent communication skills in English (knowledge of Arabic would be an added advantage); People Management and Team Management skills, Analytical thinking and problem solving. 
  • Good Working knowledge of all aspects of Risk - Credit, Regulatory and Product.