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Office & HR Administrator

7 hours ago

Dubai, Dubai, United Arab Emirates Tattvam Sweets & Restaurant Full time

Tattvam Sweets & Restaurant is a premier destination for authentic flavors and high-quality hospitality. We are looking for a dedicated Office & HR Administrator to join our team. This role is unique—it sits at the heart of our operations, ensuring our administrative house is in order while supporting the people who make our restaurant great.

You will be the bridge between our front-of-house staff, the kitchen team, and our corporate functions, ensuring that everyone has what they need to deliver a world-class dining experience.

Key Responsibilities1. Office & Operational Administration

  • Inventory & Procurement: Manage the ordering of non-perishable supplies (stationery, cleaning supplies, packaging, uniforms) and maintain vendor relationships.
  • Documentation: Organize and maintain restaurant licenses, health permits, and safety certificates to ensure 100% compliance.
  • Financial Support: Assist the accounts team with basic bookkeeping, filing invoices, and managing petty cash for daily restaurant needs.
  • Correspondence: Manage emails, phone inquiries, and feedback from customers, directing them to the appropriate department.

2. HR & People Support

  • Roster Management: Assist the Restaurant Manager in maintaining staff schedules and tracking attendance/leaves.
  • Recruitment & Onboarding: Help source candidates for floor and kitchen roles, schedule trials/interviews, and manage the "New Joiner" paperwork for Tattvam.
  • Payroll Assistance: Collect and verify timesheets to ensure staff are paid accurately and on time.
  • Staff Welfare: Act as a point of contact for staff queries regarding company policies, uniforms, or benefits.
  • Training Coordination: Organize food safety training and hospitality workshops for new and existing team members.

Qualifications & Requirements

  • Experience: 2+ years of experience in administration, preferably within the F&B or Hospitality industry.
  • Education: A degree in Business Administration, HR, or Hospitality Management is preferred.
  • Skills: * Strong command of Microsoft Excel and Word.
  • Excellent organizational skills—able to handle the "lunch rush" energy of a restaurant office.
  • Strong interpersonal skills to communicate effectively with a diverse, multicultural team.
  • Attributes: High integrity, a proactive mindset, and a genuine passion for the hospitality industry.

SOP Development & Compliance

As our Office & HR Administrator, you will be the custodian of "The Tattvam Way." Your goal is to document excellence so it can be repeated every day.

  • Process Documentation: Work alongside the Head Chef and Floor Manager to draft and update SOPs for hygiene, food handling, table service, and opening/closing duties.
  • HR Handbooks: Create and maintain the Employee Handbook, detailing policies on grooming, attendance, code of conduct, and grievance handling.
  • Audit & Quality Control: Conduct weekly "walk-through" audits to ensure staff are following documented SOPs (e.g., checking that temperature logs are filled or uniforms meet Tattvam standards).
  • Training Manuals: Convert complex workflows into simple, visual checklists for new hires to accelerate their training period.
  • Digital Filing: Maintain a centralized digital library of all SOPs, ensuring the latest versions are always accessible to the relevant department heads.

Why Work at Tattvam Sweets & Restaurant?

  • Competitive salary and performance-based incentives.
  • Staff meal program (enjoy the flavors we serve).
  • A vibrant, fast-paced work environment where your contribution is visible every day.
  • Opportunities to grow into HR Management or Operations roles.

Job Type: Full-time

Pay: AED1, AED2,500.00 per month