Executive/Senior Executive

5 days ago

Dubai, Dubai, United Arab Emirates Grandiose Full time

Grandiose
is a home-grown Retail chain giving its customers a different experience for shopping and dining in the UAE. The fast-growing dynamic business is looking for
Executive/Senior Executive - eCommerce Aggregators Accounts

Job Purpose:

The role is responsible for managing and expanding Grandiose's relationships with online marketplace partners such as Instashop, Talabat, Deliveroo, Careem, Noon, and other digital platforms. The position plays a key role in driving commercial performance, improving online visibility, and ensuring smooth operational execution across all eCommerce channels.

Key Responsibilities:

A. Partner & Marketplace Management


• Manage day-to-day communication with marketplace partners.


• Ensure alignment on commercial plans, operational performance, and promotional activities.


• Build and maintain strong partner relationships to support growth.

B. Commercial Performance


• Work closely with Operations, Last Mile, Customer Support, Content, and Marketing to drive visibility, sales, and category performance.


• Monitor KPIs across platforms and highlight opportunities for improvement.


• Support the execution of pricing updates, promotions, and assortment changes.

C. Operational Excellence


• Track platform KPIs including availability, delivery performance, service levels, and content accuracy.


• Coordinate with internal teams to ensure smooth fulfilment and issue resolution.


• Support end-to-end operational processes across eCommerce channels.

D. Launches & Key Projects


• Lead onboarding and launch of new brands, products, and categories.


• Coordinate with internal teams (Commercial, Operations, Marketing, IT) to ensure readiness and timely execution.

E. Agreements & Documentation


• Assist with partner agreements, renewals, and supporting documentation.


• Coordinate with Finance and Legal to ensure accuracy and compliance.

F. Commercial Partnerships


• Support the Director of eCommerce in commercial discussions and new partnership opportunities.


• Ensure alignment with business targets and financial objectives.

Required Skills & Qualifications:


• At least Graduate or Masters


• At least 3-4 years of experience in similar profile in eCommerce Industry


• A bright, organized, and communicative individual seeking to build a long-term career in eCommerce.


• Someone who thrives in a fast-moving, high-pressure environment and enjoys bringing structure, clarity, and coordination to complex projects.


• A strong communicator with excellent attention to detail, strong follow-through, and the ability to collaborate across multiple teams and ongoing projects simultaneously.


• A quick learner with curiosity, initiative, and a growth mindset.


• Previous experience or familiarity with eCommerce is an advantage, but curiosity and drive to learn are the main criteria.

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