Patient Coordinator

1 week ago

Dubai, Dubai, United Arab Emirates Seline Clinic Full time

ABOUT THE COMPANY:

Seline Clinic is Russia's premier full-cycle aesthetic medical clinic, renowned for offering world-class services in plastic surgery and aesthetic treatments. As part of our exciting expansion into the Middle East, we are seeking experienced Plastic Surgery Coordinator to join our dynamic team. You will play a pivotal role in guiding clients through their surgical journey, coordinating doctor schedules, operating theatre bookings, and ensuring a seamless, high-touch experience from consultation to post-operative care.

JOB DESCRIPTION:

Plastic Surgery Client Advisor, you will:

  • Consult with clients: Discuss plastic surgery options, understand client goals, and recommend personalized treatments.
  • Coordinate appointments: Book and confirm consultations, pre-op assessments, and follow-up visits with surgeons.
  • Manage doctor schedules: Work with surgeons and partner hospitals to schedule surgeries and consultations.
  • Operating Theatre (OT) coordination: Liaise with partner hospitals for OT bookings, ensuring all pre-op requirements (medical tests, consent forms, etc.) are met.
  • Sales targets: Promote and sell plastic surgery services, packages, and memberships to achieve monthly revenue goals.
  • Client experience: Ensure clients receive exceptional service and follow-up throughout their journey.
  • Team collaboration: Work closely with surgeons, hospital staff, and clinic teams to maintain a smooth operation

JOB REQUIREMENTS:

  • Bachelor's Degree (required).
  • Experience in sales or client coordination in plastic surgery, aesthetic, or wellness sectors.
  • Familiarity with OT coordination or surgery bookings with partner hospitals.
  • Strong communication and interpersonal skills.
  • Ability to meet sales targets and manage multiple tasks efficiently.
  • Aesthetics Clinic experience in Dubai (preferred)
  • Russian/Arabic language will be an added advantage.

COMPENSATION & REWARDS:

  • Compensation is one of the best in the industry w/ local benefits.
  • Strong incentive scheme upon achieving target.
  • KPIs.

Job Type: Full-time

Application Question(s):

  • Do you speak the Russian language?
  • What is your notice period?
  • What is your salary expectation in AED?
  • How many years of experience do you have in Aesthetic Clinic industry?

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