Administration Executive
2 weeks ago
The Administration Executive is responsible for managing and coordinating the daily administrative operations of the medical center. This includes overseeing front-office functions, maintaining records, supporting clinical staff, ensuring regulatory compliance, and enhancing patient experience through efficient administrative processes.
- Oversee day-to-day office activities to ensure smooth operations.
- Manage scheduling, appointments, and coordination between departments.
- Maintain medical and administrative records, ensuring accuracy and confidentiality.
- Supervise support staff (receptionists, clerks, housekeeping, etc.).
- Ensure compliance with health and safety regulations and accreditation standards.
- Monitor patient registration, billing, and record management processes.
- Address patient inquiries, feedback, and complaints professionally.
- Ensure a welcoming, organized, and efficient reception area.
- Assist in budgeting, expense tracking, and financial reporting.
- Verify vendor invoices and support finance department with documentation
- Ensure the medical center adheres to local healthcare regulations and internal policies.
- Prepare and submit periodic reports to management (operations, inventory, patient statistics).
Liaise with external agencies, auditors, and government authorities as required.
Bachelor's degree in Business Administration, Healthcare Management, or related field.
- 2–5 years of administrative experience (preferably in healthcare or medical setting).
- Strong organizational, leadership, and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office and healthcare management software.
- Knowledge of medical terminology and healthcare regulations is an advantage.
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