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Head Barista

2 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates AVA Café Full time

We are looking for a skilled Head Barista with excellent customer service skills and experience handling customer complaints. We need someone adaptable who can work as part of a s team. Someone who is enthusiastic about his job and committed to learning, who is hardworking, and can handle the team properly.

  • Learning about brewing methods, beverage blends, presentation techniques and serving items to customers.
  • Adhering to all food safety regulations and quality controls.
  • Exceptional listening and communication skills.
  • Ability to walk, bend, and stand for extended periods.
  • A polite, engaging personality.
  • Commitment to customer satisfaction and service excellence.
  • Willingness to work as part of a high-energy, efficient team in a fast-paced environment.
  • Greeting customers and delivering excellent customer service.
  • Preparing coffees and other beverages to a high standard of taste and quality.
  • Making recommendations to customers and answering any questions.
  • Coordinate orders for Junior Baristas and waiters to ensure a smooth customer experience.
  • Manage orders for stock and coffee supplies.
  • Maintain and clean coffee machines. Organize service where needed.
  • Train and set standards for Junior Baristas and Wait Staff.
  • Monitor and maintain hygiene and cleaning standards.
  • Liaise with coffee roasters and management to ensure the smooth running of operations and delivery of quality products.

Job Type: Full-time

Ability to commute/relocate:

  • Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)