Head Barista
5 days ago
Mustard & Linen is launching a boutique café where character, bold flavor, and our signature design language come together in one immersive experience.
The Head Barista leads the social boutique café operations and ensures premium-quality beverages and food items are served consistently and professionally. This role oversees the barista team, upholds company standards, maintains a warm and welcoming guest environment, and ensures the efficient, hygienic, and smooth daily operation of the café.
Responsibilities
Leadership & Quality Oversight:
- Lead, mentor, train, and motivate the barista team to deliver exceptional service and beverage quality.
- Ensure consistency, taste, quality, and presentation of all coffee and café menu items.
- Develop innovative coffee recipes, seasonal drinks, and new menu items based on trends and customer preferences.
- Oversee daily café workflow, ensuring efficiency, speed, and smooth operations.
- Conduct quality checks on machines and ensure all equipment is functioning efficiently.
- Uphold hygiene and food safety standards in accordance with Abu Dhabi Municipality regulations and Mustard & Linen guidelines.
- Collaborate with management on promotions, café initiatives, and customer engagement activities.
- Gather and analyze customer feedback to improve service and offerings.
Coffee & Café Operations (Hands-On Duties):
- Prepare and serve a full range of specialty coffee beverages and light food items (sandwiches, snacks, baked goods).
- Maintain expert knowledge of coffee blends, origins, and brewing methods.
- Deliver warm, friendly, and personalized service to guests with strong product knowledge.
- Ensure bar area, back bar, machines, and tools are clean, sanitized, and fully stocked.
- Perform accurate cash handling, register operations, and payment processing.
- Implement inventory control, monitor stock levels, and place supply orders to avoid shortages and reduce waste.
- Maintain Grab & Go, dessert displays, and café counters according to company standards.
- Foster a positive, uplifting atmosphere for guests and team members.
Customer Service & Handling Complaints:
- Ensure every customer leaves satisfied, with expectations met or exceeded.
- Address complaints promptly, professionally, and effectively.
- Provide guidance to baristas on guest engagement and conflict resolution.
Bar Setup, Service & Hygiene:
- Ensure the bar and dining area follow Social Boutique Bar-Café layout, cleanliness, and hygiene standards.
- Check machines during opening and ensure proper function throughout operations.
- Clean bar surfaces, equipment, utensils, and crockery continuously throughout the shift.
- Prepare beverages according to brand recipes and standards.
- Ensure accurate stock counting, FEFO rotation, and proper storage procedures.
- Maintain strict cleanliness, grooming, and uniform compliance.
- Maintain a high-energy, positive attitude to create an inviting environment.
Qualifications
- Minimum 3 years of barista experience, including 1–2 years in a supervisory or Head Barista role.
- Barista skills, including expertise in coffee preparation and mastery of brewing methods
- Customer-focused abilities, such as excellent Customer Service and strong Communication skills
- Interpersonal Skills to lead and effectively collaborate with team members
- Basic Food Preparation knowledge and understanding of hygiene standards
- Proven ability to manage and train a team in a high-paced environment
- Attention to detail and ability to maintain operations efficiently
- Prior experience as a barista or in food and beverage management is highly preferred
Your Creative DNA
• Strong knowledge of specialty coffee and brewing methods.
• Skilled in latte art and high-quality beverage presentation.
• Strong organizational and multitasking abilities in a fast-paced environment.
The Energy You Bring
- High-energy, positive aura, approachable, customer-centric
- High attention to detail and strong hygiene standards.
- Excellent leadership, communication, and team-development skills.
Other Requirements
- Must be based in or willing to relocate to Abu Dhabi.
- Fluent in English; Arabic is an advantage.
- Ability to work flexible hours, including weekends and holidays.
Job Type: Full-time
Pay: From AED6,000.00 per month
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