MEA Operations Director

Job Summary:

This is a strategic leadership position reporting to the Global Business Unit VP Operations & Supply Chain with a strong dotted line to Measurement Solutions BU VP in MEA. The leader will lead and manage a multi-disciplinary team in UAE and KSA while exemplifying Emerson's Core Values of Safety & Quality, Integrity and Support Our People.

The Director of Operations will play a critical role in leading Middle East & Africa's strategic initiatives around product localization, QuickShip & Repair services, Technology Transfer projects, adoption of global manufacturing best practices while working collaboratively with World Area Leadership, Customer Care, Sales & Product Marketing and Finance teams.

The Operations Director will oversee all aspects related to Manufacturing Operations for the Measurement Solutions Business Unit across Middle East & Africa with direct responsibility over Quality, HSE, Logistics and Supply Chain functions across two manufacturing locations in UAE and KSA. 

In This Role, Your Responsibilities Will Be:

Dubai/Saudi Site Safety and Quality:

• Advocate Emerson values and drive a culture of Safety and Quality at all levels.

• Identify and implement corrective and preventive actions to ensure 0 Safety Incidents

• Organize Safety Audits, Peer to Peer Audits, Monthly Safety Walks, Safety Meetings etc. 

• Participate in Quarterly Safety and Quality World Area Reviews

• Drive Continuous improvement on Safety and Quality KPIs

• Ensure high Quality standards are followed and all Products meet customer and Emerson Quality Expectations

• Work on Customer Quality Complaints and Warranty cases

• Support ISO 9001:2015 Audits and Corrective actions

• Support Factories and Product certification for MEA Requirement and Factories approval with MEA Key Accounts 

Strategic Operational Focus:

• Develop the MEA World Area (WA) Operations strategy and align with Global Operations and World Area Leadership

• Drive the MEA Fulfillment strategy including all strategic technology and capability localizations

• Collaborate and build effective relationship with Customer Care, Sales and Marketing

• Drive operational excellence of Ontime Delivery, Lead Time and Quick Ship, Productivity and Cost reduction

• Drive all the global Smart Factory Initiatives 

• Define and execute by RTP process to efficiently transfer manufacturing technology to MEA from other World Areas

• Lead the MEA SIOP strategy and develop a Demand Plan as well as a CAPEX and resources plan to meet the customer expectations

• Cash Flow improvement (ITO and DPO) 

• Be an Integral part of the Global Distribution Network steering committee

Daily Operations Management: 

• Ensure Equipment and Labor capacity are available to execute Customer Orders on Daily basis to meet Service Level, POR and Productivity targets

• Identify and minimize risks of orders delay to Requested Date for MRO and PMO Backlog

• Shipping and Warehouse management

• Level Loading Backlog to Capacity by managing ATP/CTP setup and Order Rescheduling

• Short Term Production planning and alignment between Manufacturing, Customer Care and Supply Chain 

• Issue resolution for Business System, Equipment, Product Quality etc.

• Drive the monthly Build Plan process and weekly overdue past due backlog reviews

Supply Chain and Logistics:

• Drive Cost Reduction and Cost Avoidance on Buyout Items by early engagement with Proposal Team at Quote stage, utilizing online bidding events and create competitive environment for Suppliers

• Supplier Management for Buyouts: Supplier Performance Review, New Suppliers Qualification 

• Purchase components and material from External and Intercompany Suppliers and align with Global Supply Chain and Best Sourcing opportunities from cost and speed perspectives

• Inventory Optimization and Material Safety Stock to minimize Production Stockouts and ensure Material Availability

• Arbitrate decisions around Direct Sourcing from External Suppliers vs Intercompany

• Ensure robust and effective Incoming Inspection process and tools in place 

• Cost optimization for Inbound and Outbound Shipments by using effective mode of shipments and Freight Forwarder selection

• Ensure imports/ exports processes comply with Customs and JAFZA requirements

• SABER, FANR approval, Jafza Customs Reconciliation and Other Country Specific Shipments approvals 

• Ensure internal on time delivery of receiving, kitting, picking and shipping operations

Leadership and people management:

• Represent MEA Operations in all MEA and international business setting

• Foster people development through the Emerson HR process such as Talent Review, Organization Review

• Execute the Performance Management process through vision and goal setting, continuous feedback and coaching and merit review

• Continuously work on the succession planning for MEA Operations leadership to emerge the next generation of leaders

Who you are?

• You establish and articulate the broader vision (Drives Vision and Purpose) to the team, adjusting communication content and style to meet the needs of diverse stakeholders (Communicates Effectively), setting goals to fuel growth (Drives Results), 

• facilitating open dialogue with a wide variety of contributors and stakeholders (Collaborates) and make high-quality decisions, 

• even when based on incomplete information or in the face of uncertainty (Decision Quality)

For this Role, You Will Need:

• Proven management responsibility and management experience in manufacturing operations

• Minimum 10 years of Operations or Supply Chain experience with strong track record in successful operational leadership role. 

• Bachelor's degree or equivalent in technical, operational, supply chain or related business field

• Excellent knowledge in various operations tools, business system, supply chain, management process, KPIs etc to drive operational excellence. 

• Adhere to Health, Safety & Environment policies as laid by the organization

Preferred Qualifications that Set You Apart:

• Strong strategic mindset, attitude to always look for opportunities to optimize and improve 
• Courageous, flexible to embrace and lead changes
• Passionate in people/organizational engagement and development 
• Excellent communication, strong organizational skills

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide, medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. 

Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.