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IT Support Engineer
1 day ago
Job Title: IT Support Engineer
Experience : 2-3 years
Company: GS-IT
Location: Dubai Silicon Oasis
Job Type: Full-time
About Us
GS-IT is a leading IT solutions provider headquartered in Dubai . We specialize in IT infrastructure, AV & ELV systems, cloud solutions, cybersecurity, and managed services. Our mission is to deliver innovative, customized technology services that empower businesses to scale securely and efficiently.
Visit our website to learn more : Best IT Solutions Company in Dubai for Growth & Efficiency | GSIT
Job Description
We are seeking an IT Support Engineer to work onsite at a client location, responsible for providing day-to-day IT support with a strong focus on Microsoft 365 administration and end-user support. The role involves troubleshooting user issues, managing M365 services, and ensuring smooth IT operations at the client site.
Job responsibilities
- Provide L1/L2 technical support to end users for hardware, software, and system-related issues
- Configure, manage, and support Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
- Handle user account management, license assignment, password resets, and MFA
- Troubleshoot Windows OS (10/11), laptops, desktops, printers, and peripherals
- Resolve basic network connectivity issues (LAN, Wi-Fi, VPN) and escalate complex issues when required
- Coordinate with internal IT teams and maintain basic issue documentation
Required Skills & Experience
- 2–5 years of experience as an IT Support / Desktop Support Engineer
- Strong hands-on experience with Microsoft 365 administration
- Good knowledge of Windows OS and end-user troubleshooting
- Basic understanding of networking (no advanced networking or server skills required)
- Good communication skills and ability to work at a client-facing onsite role
Job Types: Full-time, Permanent
Pay: Up to AED7,500.00 per month
Application Question(s):
- Current salary
- Expected salary
- Notice period
License/Certification:
- UAE Driving License (Required)