Branch Manager

4 days ago

Dubai, Dubai, United Arab Emirates House of Enspa Full time

Company Profile:

The House of Enspa was created in 2002 as a movement for women to empower themselves through inner beauty and to just BE beautiful. We are constantly working on customer centricity. We put the voice of our customers to work for us. Word of mouth means a lot to us. Always at the top of our game current and bringing in innovative and new offerings and trends. As a result, we are winners and tremendously thriving - the bestselling in what we do. Our customers love it, and we have a huge fan club - they are amazed by us and won't go anywhere else. This doesn't mean we ever rest- always on our toes and at the forefront of our minds is the belief that our competition is better than us.

The Role:

We are currently looking to hire a highly qualified and motivated Branch Manager to manage one or more of our locations. At the highest level, you will be responsible for taking full P&L ownership of the location(s) under your management, and maximizing customer satisfaction, employee wellbeing, and commercial performance.

Responsibilities:

  • Provide strong and positive leadership to all service professionals within your location(s).
  • Develop a thorough understanding of operating processes and ensure adherence to SOPs.
  • Manage service delivery and customer experience to ensure the highest levels of quality, hygiene, and customer satisfaction.
  • Drive location sales and manage costs in line with budgets.
  • Manage inventory of locations to ensure availability of stocks and prevent stock variance/missed opportunities.
  • Develop and maintain expertise of spa/salon computer systems, and ensure staff are well versed in systems.
  • Work towards team targets and show initiatives in achieving them.
  • Contribute to the sales of your location.
  • Work with training department to coordinate training of staff.
  • Ensure all customer complaints are dealt with swiftly, and effective remedial action (e.g. coaching, training, treatment resolution) is taken to manage customer relations and staff performance.
  • Maintain cleanliness of spas/salons by managing cleaning schedules and performance
  • Conduct trainings for new staff as well as refresher and new skill training for all.
  • Ensure excellent delivery of training programs as per SOPs.
  • Conduct assessments of technicians and salon staff, to identify and address skills gaps. Maintain & organize records for future reference.

Requirements:

  • A Bachelor's degree.
  • 3 to 5 years' experience as a Branch Manager or Sr. Supervisor in a similar environment
  • Qualified to NVQ3 level3 Beauty or equivalent.
  • Fluent in both spoken and written English
  • Ability to effectively assess customer needs.
  • Attention to details and accuracy.
  • Willingness to work under a flexible schedule.
  • Punctual and motivated to take initiatives.
  • Awareness of cultural differences and respectful to all individuals
  • Work requires willingness to work under a flexible schedule.
  • Team Player, willing to accept challenges and able to meet them.

Job Types: Full-time, Permanent

Pay: AED12, AED16,000.00 per month

  • Branch Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Facade Lighting Services Full time 120,000 - 150,000 per year

    Branch Manager – Marketing (Lighting Industry)Job Type: Full-timeCompany: Façade Lighting Services LLCLocation: Dubai, UAECompany Overview:Façade Lighting Services LLC is a leading architectural lighting company based in Dubai, specializing in façade, outdoor, and LED lighting solutions. With extensive experience across the UAE and GCC, the company...

  • Branch Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates National Bank of Fujairah (NBF) Full time 120,000 - 240,000 per year

    Job Purpose:To position the branch as an effective sales and service outlet by providing superior customer focused service, increase the customer base and meet the branch targets. Ensure that local regulatory compliance functions are in place and monitored properly. Business risks and controls are well managed from overall governance perspective.Achieve high...

  • Branch Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates New Era Supermarket LLC Full time 36,000 - 48,000 per year

    Job Summary:The Branch Manager is responsible for overseeing the daily operations of the supermarket branch. This includes managing staff, ensuring high customer satisfaction, achieving sales targets, maintaining inventory, and ensuring smooth overall operations in accordance with company standards and policies.Key Responsibilities:Oversee the day-to-day...

  • Branch Manager

    6 days ago

    Dubai, Dubai, United Arab Emirates Kitchen Works Full time $80,000 - $120,000 per year

    Kitchen Works provides ready-to-operate cloud kitchen spaces for rent in Dubai. We cater to both new brands and established businesses. Our mission is to empower businesses to focus on their growth and success in a high-performance, cost-effective environment.Role DescriptionThis is a full-time, on-site position based in Dubai, United Arab Emirates, for the...

  • Branch Manager

    2 days ago

    Dubai, Dubai, United Arab Emirates Al Rostamani Group of Companies LLC Full time

    Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with...

  • Flagship Branch Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Emirates Investment Bank pjsc Full time 120,000 - 240,000 per year

    Job Purpose:We are looking for inspiring Flagship Branch Managers to lead premium, high-visibility client centers across the UAE. These leaders will serve as the face of the bank's physical experience, delivering exceptional, differentiated, high-touch banking experience that integrates wealth management, concierge-level service, and personalized financial...

  • Assistant Branch Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Wescom Credit Union Full time $79,662 - $119,544

    Please use Firefox or Chrome internet browser to complete this applicationCurrent Wescom Employees: Please visit  the Career Center in Workday to search and apply for a current job opening.We value and rely on the unique talents and contributions of our employees to absolutely excel in member engagement by Delivering Signature Experience.Salary...

  • Branch Manager

    4 days ago

    Dubai, Dubai, United Arab Emirates The Warehouse Gym Full time

    Overview The Warehouse Gym is the UAE's fastest-growing gym chain, boasting 14 unique locations with plans for expansion. Celebrated for its street art, design, music, and community, we offer thousands of weekly classes, industry-leading equipment, and world-class trainers. Our aim is to revolutionize wellness journeys, making us more than just a gym, but a...

  • Branch Supervisor

    6 days ago

    Dubai, Dubai, United Arab Emirates JAYS GROUP Full time 60,000 - 90,000 per year

    Job Title:Branch Supervisor – Al Ain & Dubai BranchesSalary Range:AED 4,000 – 6,000Location:Al Ain & Dubai, UAEJob Overview:We are seeking astrong and dynamic Branch Supervisorto oversee the operations of our branches inAl Ain and Dubai. The ideal candidate should have strong leadership skills, proven supervisory experience, and the ability to manage...

  • Virtual Job Fair

    2 days ago

    Dubai, Dubai, United Arab Emirates Wescom Credit Union Full time $81,255 - $121,935

    Please use Firefox or Chrome internet browser to complete this applicationCurrent Wescom Employees: Please visit  the Career Center in Workday to search and apply for a current job opening.We value and rely on the unique talents and contributions of our employees to absolutely excel in member engagement by Delivering Signature Experience.Salary...