Customer Service Executive

4 days ago

Dubai, Dubai, United Arab Emirates ONEROAD Auto Service Center Full time

Job Title: Customer Service Executive - Automobile

Work location: Dubai (Near Onpassive Metro Station)

Qualifications:

  • Proven experience as Telesales Executive in automobile industry
  • Excellent communication and interpersonal skills.
  • Positive attitude and strong problem-solving abilities.
  • The patience and ability to engage customers in conversation.
  • Proficiency in computer skills
  • Preferably with valid UAE Driving License
  • Preferably Arabic Speaker
  • Can join immediately

Job Responsibilities:

  • Call potential clients to inform them about available vehicles and services.
  • Research potential leads from business directories, web searches, or digital resources.
  • Maintain a positive relationship with the client and resolve any complaints or issues independently.
  • Understand customer needs and offer solutions and support
  • Have a thorough awareness of the automotive inventory and marketing.
  • Enter and update customer information into the database.
  • Ask inquiries to gain an understanding of customer needs and close transactions.
  • Direct prospects to the field sales team as needed.
  • Organize and attend events to meet new and existing clients
  • Collect and record client information, payment methods, purchases, and responses to services.
  • Meet sales targets and contribute to the overall success of the dealership.

Job Type: Full-time

Pay: AED3, AED4,000.00 per month

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