Telecalling Executive

5 days ago

Dubai, Dubai, United Arab Emirates BRICKHOUSE PROPERTIES Full time 120,000 - 240,000 per year

Company Description

At BRICKHOUSE PROPERTIES, we believe in more than just real estate; we believe in fulfilling people's aspirations. As a dedicated partner in your real estate journey, we specialize in delivering personalized and innovative solutions. Founded on principles of integrity and professionalism, our experienced team is committed to understanding and exceeding our clients' unique needs and goals. Join us as we build lasting relationships and explore the vast opportunities in the UAE real estate market.

Role Description

This is a full-time, on-site role for a Telecalling Executive, located in Dubai. The Telecalling Executive will be responsible for reaching out to potential and existing clients to provide information about current and upcoming real estate projects, answering client inquiries, and managing appointments. The role involves maintaining client databases, following up on leads, and achieving sales targets through effective communication and customer service.

Qualifications:

  • Excellent verbal communication and interpersonal skills, with the ability to build rapport quickly over the phone.
  • Fluency in English and Hindi is mandatory; knowledge of additional languages is an advantage.
  • Minimum 1 year of experience in telecalling, customer service, or sales in the real estate industry.
  • Strong understanding of real estate market trends, project details, and buyer preferences.
  • Proficiency in MS Office and CRM software.
  • Bachelor's degree in Business Administration, Real Estate, Marketing, or a related field is preferred.
  • Strong organizational and time management skills, with the ability to manage multiple leads and follow-ups.
  • Ability to work on-site in Dubai and thrive in a fast-paced, target-driven environment.

Key Responsibilities:

  • Make outbound calls to potential customers to introduce and explain company products, services, and real estate projects.
  • Identify and overcome customer objections through active listening, persuasive communication, and solution-oriented responses.
  • Maintain accurate and detailed records of all customer interactions, inquiries, and sales leads in the CRM system.
  • Stay updated on real estate project details, pricing, availability, and market trends to effectively answer customer questions.
  • Follow up with customers to ensure satisfaction, nurture relationships, and address any post-interaction concerns.
  • Collaborate with the sales team to convert qualified leads into site visits or closures.
  • Meet daily and weekly calling and conversion targets set by the team lead or manager.

What We Offer:

  • Competitive salary and incentive structure.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.

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