Patient Coordinator
7 days ago
A new luxury clinic opening in Dubai is seeking a polished and highly organized Patient Coordinator to manage the patient journey from first contact to post-treatment follow-up.
This role is key in delivering an exceptional, seamless, and discreet experience for a premium clientele.
Key Responsibilities
- Welcome patients and manage appointments with professionalism and warmth
- Coordinate patient flow and ensure minimal waiting times
- Handle inquiries via phone, WhatsApp, and in-clinic communication
- Explain treatment processes, packages, and aftercare instructions
- Support doctors and nurses with scheduling and patient preparation
- Manage patient files, consent forms, and basic documentation
- Follow up with patients to ensure satisfaction and continuity of care
- Uphold confidentiality and clinic service standards at all times
Requirements
- Previous experience in a medical, aesthetic, or hospitality environment preferred
- Strong communication and interpersonal skills
- Well-presented, professional appearance
- Excellent organizational and multitasking abilities
- Customer-service mindset with attention to detail
- Proficient in English (Arabic or Russian is an advantage)
- Comfortable using clinic systems and scheduling software
What We Offer
- Opportunity to join a new luxury clinic launch in Jumeirah
- Elegant and professional working environment
- Competitive salary package
- Training and career growth opportunities
- Supportive management and premium brand exposure
Job Type: Full-time
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