Senior Back Office Officer- Arabic Speaker

2 weeks ago

Dubai, Dubai, United Arab Emirates Bullwaves Full time

Company Description

Bullwaves is a regulated Forex and CFD broker that combines extensive industry expertise with the innovation and energy of a dynamic, youthful team. We are dedicated to providing traders with secure and trusted services while leveraging cutting-edge technology to stay ahead of market trends. Our goal is to empower traders of all levels with the tools and knowledge they need to succeed in the Forex market. Join our team and contribute to shaping the future of global trading with passion and excellence.

About the Role

We are looking a highly organized and detail-oriented Back Office Officer - Arabic Speaker to support our operational processes within the Forex industry, focusing on the MENA region. This role plays a key part in ensuring smooth daily operations, accurate client data handling, and timely coordination between internal departments. The ideal candidate has experience in Forex or financial services and understands the compliance and documentation standards required in this sector.

Responsibilities

  • Perform daily back-office tasks related to client account management
  • Review and verify client documentation (KYC, onboarding forms, proof of identity/address)
  • Process deposits, withdrawals, and internal transfers while ensuring accuracy and compliance
  • Monitor and reconcile clients' accounts and transactions across platforms
  • Assist with reporting requirements and maintaining regulatory records
  • Communicate with the Compliance, Finance, Sales, and Customer Support teams to resolve issues efficiently
  • Track operational performance and maintain internal databases
  • Handle communication with PSPs, liquidity providers, and external partners when required
  • Support onboarding for IBs, Affiliates, and Partners in the MENA region
  • Ensure all operational procedures follow regulatory and company guidelines
  • Assist with ad-hoc administrative or operational tasks

Requirements

  • Previous experience in the Forex/CFD industry or financial services
  • Strong understanding of KYC, AML, and regulatory requirements
  • Excellent attention to detail and high level of accuracy
  • Ability to work independently and manage multiple tasks in a remote environment
  • Strong communication skills (written and verbal)
  • Familiarity with CRM systems, trading platforms (MT4/MT5), and operational tools
  • Fluency in English is required; Arabic is a strong advantage
  • Strong time-management skills and ability to meet deadlines

Remuneration & Benefits

  • Competitive compensation package
  • Fully remote working environment
  • Growth opportunities within an international financial services group

Ready to Join Us?

If you believe this role aligns with your skills and ambitions, we encourage you to submit your resume. Rest assured, all applications will be handled with the utmost confidentiality.

Please note that we may keep your CV for a period of one (1) year for future relevant job opportunities.

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