Junior Key Account Manager, Ecommerce

Location:
Dubai, AE

At Arla, we do so much more than make some of the world's favourite dairy products. We make healthy taste delicious, mornings worth getting up for and family dinners unforgettable. Puck, Lurpak, The Three Cows, Starbucks and Castello – names like these make us a vital, natural part of modern life in over 100 countries around the world. There are 1,200 employees in the Middle East and Africa and 19,000 global employees at the heart of our business. Every single one of us plays an important role and together we build on our 14bn Euros turnover and establish our position as one of the largest dairy companies in the world.

Are you ambitious, proactive, and self-driven with experience in Ecommerce? We are seeking a proactive and results-driven Junior Key Account Manager to focus on managing and growing relationships within quick commerce accounts. This role is ideal for someone with commercial acumen, negotiation skills, and a passion for driving business growth in the FMCG sector. If so, seize this opportunity to advance your career with Arla Foods

Read more about our part of the business here: Inside Arla | Arla.

How would you make an impact in this position.

Account Management

• Build and maintain strong relationships with key e-commerce partners.
• Drive sales growth through improved visibility, assortment, and promotional activities.
• Ensure smooth day-to-day operations and resolve account issues efficiently.

Digital Shelf & Performance Monitoring

• Manage and track product performance using NIQ digital shelf tracking tools.
• Monitor product visibility, pricing, availability, and content quality across e-commerce platforms.
• Provide insights and recommendations to improve the digital shelf presence and optimize sales.

Strategic Planning & Execution

• Collaborate with sales, marketing, and supply chain teams to implement account-specific plans.
• Plan and execute campaigns and promotions to increase market share and sales.
• Monitor trends, identify growth opportunities, and suggest improvements based on data insights.

New Business Development

• Support the identification of new e-commerce opportunities to expand Arla's online presence.
• Assist in negotiating terms and contracts with new partners.

Cross-functional Collaboration

• Work with marketing to align on campaigns and category strategies.
• Coordinate with supply chain and logistics teams to ensure timely delivery to online platforms.

Entrepreneurial Mindset

• Proactively contribute innovative ideas to improve e-commerce performance.
• Act as a dedicated owner of assigned accounts, driving initiatives and solutions.

What will make you successful

• 2–3 years in e-commerce account management, sales, or FMCG.
• Proven track record in growing sales and performance on e-commerce platforms (e.g., Tmart, Noon, Amazon).
• Familiarity with managing relationships with online retailers and understanding e-commerce dynamics.
• Knowledge of e-commerce marketing, SEO, paid ads, and content optimization.
• Strong communication, negotiation, and relationship-building skills.
• Analytical mindset with ability to convert data into actionable plans.
• Proficiency with e-commerce platforms and tools (e.g., Amazon Vendor Central, noon Ads, Criteo).

Join us in shaping the future of dairy and driving innovation in the Ecommerce channel.

What will make you successful

To thrive in this role, the ideal candidate will bring a solution-driven mindset, approaching challenges with a proactive and forward-thinking attitude. Strong communication skills are essential— to foster alignment across departments. Transparency and a collaborative spirit are equally important, as this role demands a true team player who can build trust and drive shared success. In a data-led environment, being data savvy is crucial to make informed decisions, optimize performance, and contribute meaningfully to the broader commercial strategy.

What do we offer?

At Arla, we're committed to professional development and promoting from within. Our positive and collaborative culture will bring out the best in you. You will join a market leader producing nutritious household-favourite brands while contributing to sustainable practices that benefit our customers, farmers, and the planet.

Would you like to join us?

If you want to be part of a dynamic team and help shape the future of dairy, seize this exciting opportunity Please apply as soon as possible, as we will process applications continuously and close recruitment once the right candidate is found.

Shape the Future of Dairy

Arla is a global leader in the dairy industry, committed to producing high-quality products while championing sustainability and innovation. We're passionate about people and our planet, striving to unleash the full potential in each of us. Our goal is to make healthy dairy nutrition and good food habits accessible to all. Join us at Arla Foods and become part of a worldwide cooperative dedicated to making a significant impact on the planet and steering the dairy industry towards a sustainable future.

We are devoted to creating a workplace where everyone feels valued and empowered to bring their authentic selves to work. Diversity and collaboration are key to our success, propelling us to new heights in the dairy industry.

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