Call Center Representative

2 weeks ago


Dubai, Dubai, United Arab Emirates Sell Your Motors Full time

Company Description

Sell Your Motors specializes in making the process of selling used cars quick and hassle-free. With years of automotive industry experience, the company ensures customers receive fair and competitive offers for their vehicles, accompanied by instant cash payments. Operating in Dubai, United Arab Emirates, Sell Your Motors provides professional on-site inspections and handles all necessary paperwork and legalities. The company has earned a trusted reputation, offering efficient online car valuations and seamless sales processes to hundreds of customers annually.

Role Description

This is a full-time, on-site role for a Call Center Representative based in Dubai, United Arab Emirates. The Call Center Representative will be responsible for managing inbound and outbound customer inquiries, providing high-quality customer support, resolving customer concerns, and ensuring customer satisfaction. Tasks include answering calls, scheduling appointments, responding to customer queries, and maintaining detailed records of customer interactions. The representative will also collaborate with team members to ensure a seamless customer experience.

Qualifications

  • Strong customer service and support skills, with a focus on ensuring customer satisfaction
  • Excellent interpersonal and communication skills to effectively interact with a diverse range of customers
  • Must have own visa
  • Experience 2-3 Years
  • Proficiency in computer literacy, including using customer service software and databases
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently
  • Fluency in English is required; additional language skills are a plus
  • Prior experience in a similar role, especially within the automotive or service industry, is highly valued


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