CPU Manager

3 days ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Joud Coffee Full time

Joud Coffee is a fast-growing homegrown specialty café brand in UAE with
18 outlets
. Our Central Production Unit (CPU) produces finished and semi-finished components (sauces, bases, prepped ingredients, dessert components, etc.) to enable consistent quality and speed in our cafés.

We are building a CPU that runs with
manufacturer-level discipline
: standardized recipes, documented production, controlled release, and reliable cold-chain dispatch.

The Role (clear mission)

We are hiring a
CPU Manager
to run day-to-day CPU operations and ensure outlets receive CPU products that are:

  • consistent and in-spec
  • properly labeled with batch/expiry
  • packed and dispatched within cold-chain requirements
  • delivered on time and in full

This is an operational leadership role. You will spend most of your time
on the floor
, leading production, packing, and dispatch with tight routines and strong accountability.

Important Clarification

  • This role is about execution and system discipline, not menu creativity.
  • Culinary standards (recipes/specs/plating intent) will be set in partnership with Culinary Leadership; your job is to produce to spec and release only conforming product.

Scope

  • CPU supplies 18 outlets
  • Team includes CPU production staff + packing + dispatch support

  • You will work closely with:

  • Outlet sous chefs (receiving + feedback)

  • Culinary leadership / Executive Chef (standards + improvements)
  • Operations / logistics (dispatch scheduling)
  • (Phase 2/3) Finance / cost control (inventory & revenue-center controls)

Key Responsibilities

  • Production Planning & Fulfilment (OTIF discipline)
  • Convert outlet demand into a weekly production plan and daily execution schedule.
  • Build and maintain pars for key SKUs (minimum stock levels).
  • Ensure production is ready ahead of dispatch cut-off times.
  • Deliver On-Time, In-Full (OTIF) to outlets with minimal substitutions and misses.

Output you must create:
Weekly production plan + daily production schedule + dispatch timetable

  • Quality Release System (nothing ships without release)

You will enforce a simple, strict release gate for every batch:

  • Master recipe cards (weights, steps, checkpoints)
  • Batch Production Records (BPR) (actual weights, times, temps, yield)
  • Product spec + release sheet (pass/fail standards)
  • Hold / Release / Reject log (signed)

You will also maintain:

  • Retention samples per batch (for fast troubleshooting)
  • A feedback loop by batch code when outlets report issues

Non-negotiable rule:
If a batch is not in spec → it is
HOLD
(not shipped).

  • Food Safety, Hygiene, Cooling & Cold Chain
  • Enforce HACCP discipline and hygiene routines (pre-op checks, cleaning schedules, sanitation).

  • Ensure correct handling of cooked products:

  • controlled cooking checkpoints

  • controlled cooling procedure and logs

  • correct chilled storage

  • Ensure cold-chain compliance at packing and dispatch.

Output you must create:
Pre-op checklist + cleaning schedule + cooling log + dispatch temperature log

  • Packing, Labeling & Dispatch Accuracy
  • Standardize packing process: correct tub/bag, correct fill weights, correct sealing.
  • Ensure label accuracy is perfect (product name, batch, production date, expiry).
  • Dispatch only released stock; protect product integrity in transport.

Output you must create:
Packing standard sheet + label verification routine + dispatch checklist

Requirements (must Have)

  • Team Leadership (build discipline in a mixed-skill team)

  • Train the team to follow standards using:

  • photos, checklists, simple pass/fail rules

  • Run daily routines:

  • pre-shift briefing (plan + priorities)

  • mid-shift checks (QC + timing)

  • end-of-day handover (what's ready, what's missing, what's on hold)

  • Hold people accountable: repeat errors must stop.

  • Continuous Improvement (reduce defects and stabilize output)
  • Track top defects (taste drift, thickness drift, labeling errors, temperature non-compliance).
  • Implement corrective actions with owners and deadlines.
  • Reduce waste and rejects through better batching, training, and controls.
  • Experience running a CPU / central kitchen / commissary / high-volume prep facility.
  • Strong operational control: planning, batching, packing, dispatch.
  • Strong hygiene and food safety discipline (HACCP experience).
  • Proven ability to lead a team and enforce standards (not just "manage").
  • Comfortable with basic reporting (Excel/Sheets). ERP experience is a plus.
  • Strong English communication (Arabic is a plus).

Preferred (nice To Have)

  • Experience supplying multiple outlets (multi-unit support)
  • Experience building documentation systems (recipe cards, BPRs, release logs)
  • Experience improving weak teams using "photo + checklist" training methods

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