Front Office

6 days ago

Dubai, Dubai, United Arab Emirates 34 Real Estate Valuation Full time

We are seeking a highly organized and customer-focused
Front Office & Social Media Officer
to be the first point of contact for our valuation company. The role combines front desk operations with managing social media presence, ensuring exceptional client service, smooth administrative operations, and consistent brand visibility across digital platforms.

The budget for the role is AED 6,000/- Please share your cv

Key Responsibilities

Front Office & Administration

  • Serve as the first point of contact for clients, visitors, and callers, ensuring a professional and welcoming experience.
  • Handle incoming calls, emails, and inquiries, and direct them to the appropriate department.
  • Manage office reception area, meeting room schedules, and visitor coordination.
  • Maintain and update client records, valuation requests, and job tracking logs.
  • Assist in preparing letters, quotations, appointment schedules, and follow-ups related to valuation services.
  • Coordinate with surveyors, operations team, and clients regarding appointment timings and document requirements.
  • Handle basic office administration tasks, stationery, and filing systems.

Social Media & Marketing

  • Plan, create, and schedule content for social media platforms (Instagram, LinkedIn, Facebook, etc.).
  • Develop engaging posts relevant to real estate valuation, market insights, and company services.
  • Monitor engagement, respond to comments/messages, and track performance analytics.
  • Assist in managing online brand presence and reputation.
  • Coordinate with the marketing team to support digital campaigns and promotional activities.
  • Maintain photo/video libraries and ensure consistent company branding across all channels.

Skills & Qualifications

  • Bachelor's degree in Business Administration, Marketing, Communications, or related field.
  • Minimum 1–3 years of experience in front office, admin, or social media roles
  • Strong communication and interpersonal skills.
  • Proficiency in MS Office, CRM tools (advantage), and social media management tools.
  • Strong organizational skills with attention to detail.
  • Ability to multitask and handle client queries professionally.
  • Basic knowledge of content creation, Canva, or graphic design tools is a plus.

Personal Attributes

  • Presentable and professional demeanor.
  • Customer-service oriented.
  • Creative mindset with an understanding of social media trends.
  • Proactive, reliable, and able to work independently.
  • Team player with a positive attitude.

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