Credit Collection Officer-Real Estate

2 weeks ago

Dubai, Dubai, United Arab Emirates Al Habtoor Group Full time

We are seeking a Credit Collection Officer with solid real estate experience to support our commercial and residential property portfolio. This role will play a key part in managing the company's credit and collections process, ensuring compliance with internal policies and regulatory requirements while minimizing credit risk.

Key Responsibilities:

  • Oversee the full accounts receivable cycle, ensuring timely collection and accurate reconciliation.
  • Monitor customer accounts, follow up on outstanding balances, and ensure overdue payments are recovered.
  • Generate and issue statements of account to customers.
  • Conduct collection activities through email, calls, and other communication channels.
  • Prepare weekly aging and collections reports, including customer feedback and performance tracking.
  • Produce ad-hoc financial and collection reports as requested by management.
  • Analyze receivables data to identify trends, risks, and process improvement opportunities.
  • Receive and review commission invoices from external brokers and agencies.
  • Verify commission eligibility and calculations in line with predefined criteria.
  • Ensure all commission invoices are accurate and complete before processing.
  • Process commission payments in a timely manner in compliance with company policies.
  • Resolve commission-related discrepancies and queries.
  • Handle payments to third-party agents based on contractual terms.
  • Verify VAT details and ensure compliance with FTA regulations on all tax invoices.

Requirements:

  • Bachelor's degree in Finance, Accounting, or a related field.
  • Minimum 3 years of experience as a Collection / Credit Officer within the real estate sector.
  • Strong understanding of commercial and residential real estate transactions.
  • Fluent in Persian and proficient in English (spoken and written).
  • Strong analytical, communication, and negotiation skills.
  • Ability to manage multiple accounts and meet collection targets with accuracy and professionalism.

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