Pre-Sales Solutions Engineer

5 days ago

Dubai, Dubai, United Arab Emirates COOL AI Full time

About Us

COOL AI is an enterprise AI company that transforms AI potential into measurable business ROI through its enterprise platform —
AI Workforce + Proactive Agent OS
. We help organizations operationalize advanced AI solutions and deploy them across industries such as
government, education, media, manufacturing, finance, and retail
. Backed by experienced investors and trusted by global brands including
Lenovo
,
Digital Dubai
,
Atlantis The Royal
, and
Lego
, COOL AI is driving real-world AI adoption. With a fast-growing presence in the Middle East and a newly established Dubai office, we are expanding our team to support strategic client engagements and regional business growth.

The Role

As a
Pre-Sales Solutions Engineer
, you will act as the technical and business bridge between enterprise customers and our product capabilities. You'll design, present, and deliver AI-powered solutions using COOL AI's platform to help organizations automate workflows and scale their business with intelligent systems. You'll work closely with sales, product, and engineering teams to drive high-quality solution engagements, lead technical discussions, and ensure clients receive clear, tailored, and high-impact solutions.

What You'll Do

  • Design and present tailored AI solutions leveraging COOL AI's
    AI Workforce
    and
    Agent OS
    platform.
  • Collaborate closely with cross-functional teams to identify and understand client needs.
  • Conduct product demos and proof-of-concepts, articulating clear business value and ROI.
  • Draft technical proposals and lead technical discussions with enterprise customers.
  • Work with product and engineering teams to align solutions with product capabilities and client goals.
  • Lead customer enablement through hands-on training, onboarding, and ongoing support to drive self-sufficiency on COOL AI's platform.
  • Represent COOL AI at exhibitions, client meetings, and partner events to support growth in the region.
  • Maintain solution documentation, pipeline visibility, and pre-sales enablement materials.

What We're Looking For

  • Fluent in English; Arabic or Chinese language skills are a plus.
  • Proven experience in
    pre-sales
    ,
    technical consulting
    ,
    sales engineering
    , or a related technical-client-facing role.
  • Solid understanding of
    enterprise software
    ,
    cloud architecture
    , and
    AI solutions
    .
  • Strong communication and presentation skills — able to simplify complex technical concepts for non-technical clients.
  • Ability to work both independently and collaboratively in a fast-growing environment.
  • Hands-on familiarity with AI models, multi-agent systems, or workflow automation platforms.
  • Experience working with B2B enterprise clients in industries like finance, public sector, or manufacturing.
  • Passion for AI and its real-world applications, with a customer-first mindset and a drive for continuous learning.

Why Join Us

  • Be part of something big
    — Work on cutting-edge AI technology and help shape how enterprises build their AI workforce.
  • Global vision, local impact
    — Join a team with years of experience in China and new opportunities across the Middle East.
  • Work with top partners
    — Collaborate with leading enterprises, technology partners, and global innovators.
  • Room to innovate
    — We move fast, trust talent, and encourage experimentation and new ideas.
  • AI that creates impact
    — Work on real-world applications beyond labs and prototypes, helping organizations operationalize AI and drive measurable ROI.
  • Real growth
    — As an early member of our Dubai team, you'll help shape strategy, build the local ecosystem, and grow with the company.

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