Revenue Manager

Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place.

Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai's endless dunes and rich culture.

About The Role
To create and maintain the Revenue Management discipline and process for entire property that results in significant and sustained revenue growth.

Key Duties And Responsibilities

• Maintain and implement as necessary the Yield Management system in all related Revenue Generating Departments.
• Analyze customer segmentation to determine the optimal customer mix based on overall revenue objectives
• Analyze competitive information reports for benchmarking against competitive set on a daily and monthly basis
• Monitor and review inventory and rate control through the use of reports completed in this role – including booking pace, regrets, market segmentation, availability calendar, rate check report, and other reports as required
• Coordinate throughout the hotel effective rate and inventory control , forecasting and market mix management and other hotel operations responsibilities with the effective use of revenue management
• Conduct regularly forecast validation and monitor Bar Pricing recommendations and Last Room Value in Revenue Management System
• Ensure that Revenue Management System is constantly updated and monitored on a daily basis.
• Prepare and chair Weekly Revenue Meetings and define the marketing strategies and tactical actions based on forecasted demand to achieve the optimal market mix
• Review, in conjunction with the respective department heads, the current business practices for Rooms, Reservations and Marketing and identify critical re-enforcement and improvement to concerned areas in the hotel
• Manage, in conjunction with the General Manager and Director of Sales & Marketing, the re-engineering of or re-enforcement of business practices from sales strategies, and service delivery.
• To define discounting strategies and adapt product packaging according to customer needs, demand and seasonality and in line with overall market strategies
• To define in conjunction with the Reservations Manager, the overall reservations department strategies for applying inventory, price, and length of stay controls in all reservation systems.
• To support the hotel in achieving their annual profitability goals through Revenue Management Practices
• Continually analyzes business practices and identifies opportunities for improvements which result in increases in revenue and/or cost savings
• To audit the overall service delivery and selling skills of rooms reservations department and to devise training plans aimed at ensuring optimal functioning of the Reservations Department
• Review departmental objectives by evaluating business trends and needs
• Ensure completion of daily, weekly, and monthly forecast
• Delegate the authority for completing work assignments, guiding and monitoring the staff time to time and ensure the work is completed with quality on time
• Manage expectations of the team, provide constant feedback, identify training needs and ensure team objectives are aligned with department objectives.
• Responsible for conducting PM Reviews ensuring that objectives and development plans are addressed in a timely manner and that staff are motivated

Skills, Experience & Educational Requirements

• Bachelor Degree in Hospitality or Business Management
• Previous experience in similar Job role for a minimum of 2 years in a Five star Hotel
• Middle East Experience
• OPERA/Fidelio Knowledge
• Computer skills
• Excellent communication skills
• The ability to multitask
• Professionalism
• Attention to Detail & Quality
• Problem Solving and Decision Making
• Interpersonal Skills
• Leadership skills

Join a team that is warm,caring, connected and empowered to create truly unique experiences. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.