Information Technology Technician
9 hours ago
Company Description
Rabdan Developments is a leading luxury real estate developer based in Dubai, United Arab Emirates, known for redefining sophisticated living. We specialize in creating high-end residential and commercial spaces that seamlessly combine architectural innovation, comfort, and leisure. Our commitment to excellence ensures that every project sets new standards for luxury in prime locations. At Rabdan Developments, we take pride in crafting exceptional living experiences that epitomize modern elegance and cutting-edge design.
Role Description
This is a full-time, on-site role for an Information Technology Technician, located in Dubai, United Arab Emirates. The technician will be responsible for providing technical support, diagnosing and troubleshooting hardware and software issues, and ensuring the smooth operation of IT systems. Responsibilities include setting up, maintaining, and upgrading IT infrastructure, responding to technical inquiries, and delivering training to enhance user efficiency. Collaboration with team members and excellent communication with internal and external stakeholders are integral to this role.
Qualifications
- Proficiency in Troubleshooting and resolving hardware and software issues independently and efficiently.
- Strong Technical Support skills to assist end-users, diagnose problems, and provide effective solutions.
- Foundational knowledge of Information Technology systems, processes, and programs.
- Exceptional Customer Service skills to effectively communicate with users, ensuring their technology needs are met.
- Experience in providing Training and guidance to team members or end-users on IT-related topics.
- Strong organizational and time management skills, with the ability to prioritize tasks effectively.
- A relevant degree in Information Technology, Computer Science, or a related field is preferred.
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