Information Technology Support Technician
2 weeks ago
Company Description
Bin Yaber Driving Institute is a leading service provider for individuals aiming to obtain a driving license in the UAE. Equipped with modern amenities, digitalized systems, and a skilled team, we strive to simplify the licensing process. Our mission is to provide comprehensive support and ensure familiarity with all driving-related practices in the region. Based in the UAE, we are committed to delivering exceptional customer service and helping students succeed in their journey toward safe and responsible driving.
Role Description
This is a full-time, on-site opportunity for an Information Technology Support Technician located in Dubai. The role involves providing technical support to resolve IT issues, troubleshooting computer hardware and software, maintaining desktop computers, and ensuring the smooth operation of printers and other equipment. Daily responsibilities include diagnosing technical challenges, performing computer repairs, and responding to user inquiries to maintain the seamless functioning of IT systems.
Qualifications
- Proficiency in Technical Support and Troubleshooting to identify and resolve IT issues effectively.
- Expertise in Desktop Computers and Printer Support to maintain and service hardware systems.
- Hands-on experience in Computer Repairs and maintenance tasks to ensure system functionality.
- Strong communication and problem-solving skills for effective user support and collaboration.
- Knowledge of IT best practices and a proactive approach to identifying and mitigating potential issues.
- Relevant certifications or a Bachelor's degree in Information Technology, Computer Science, or a related field.
- •Supported with IT solutions, troubleshooting and resolving.
- Prior experience in a similar technical support role is preferred but not mandatory.
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