Authorities Officer

2 weeks ago

Dubai, Dubai, United Arab Emirates fäm Properties Dubai Full time 90,000 - 120,000 per year

Role Purpose:

Owns all interactions with government entities, master developers, trustee offices, and banks to execute registrations, NOCs, utilities activations, mortgage/trustee processes, and issue resolution across the sales-to-handover cycle. Maintains accurate records in CRM and internal trackers.

Key Accountabilities:

  • Government & Master-Developer Relations

1- Act as primary liaison with
DLD/Oqood/REST, RERA/Trakheesi, Dubai Municipality , DEWA, Empower
, and master developers (
Dubai Properties, Nakheel, Emaar, Meydan, DAMAC
, etc.).

2- Secure
project & unit registrations
, updates, and all
NOCs
(marketing, naming, mortgage, assignment/transfer, move-in/out, utility, signage).

3- Attend counters/centers and trustee offices; book/attend appointments; obtain stamps, attestations, and approvals.

  • Mortgage (A–Z Coordination)

Coordinate valuation, offer letter, mortgage blocking/clearance, bank NOCs, trustee appointments, title issuance/transfer, and post-transfer confirmations.

  • Government & Master-Developer Relations

1- Act as primary liaison with
DLD/Oqood/REST, RERA/Trakheesi, Dubai Municipality , DEWA, Empower
, and master developers (
Dubai Properties, Nakheel, Emaar, Meydan, DAMAC
, etc.).

2- Secure
project & unit registrations
, updates, and all
NOCs
(marketing, naming, mortgage, assignment/transfer, move-in/out, utility, signage).

3- Attend counters/centers and trustee offices; book/attend appointments; obtain stamps, attestations, and approvals.

  • Mortgage (A–Z Coordination)

1- Coordinate valuation, offer letter, mortgage blocking/clearance, bank NOCs, trustee appointments, title issuance/transfer, and post-transfer confirmations.

2- Align timelines and documentation with
banks/escrow banks
and
trustee offices
until completion.

  • Utilities & Activations

1- Arrange
DEWA/Empower
activations, meter requests, and inspections; process community/move-in NOCs with master developers and building management.

2- Track dependencies tied to
BCC
and handover milestones; resolve exceptions promptly.

  • Portals & Applications

1- Prepare and submit applications on
authority/master-developer portals
(e.g., Oqood/REST, Trakheesi, master-developer & utilities portals) with a
first-time-right
standard.

2- Monitor reference numbers, approvals, expiries/renewals; keep an auditable trail.

  • Operations & Admin Backbone

1- Update
CRM/trackers
with statuses, reference numbers, appointments, approvals, and renewal dates.

2- Issue weekly status reports (in-progress/approved/rejected, SLA performance, next actions).

3- Coordinate with
Legal, Finance, Sales, Customer Service, Handover/FM
to gather inputs and align timelines.

4- Support issuance of SPAs/addenda/letters when needed—without losing focus on external relations.

Qualifications, Experience, Knowledge & Skills:

  • Bachelor's degree preferred (Business, Administration, or related field).
  • 2–4 years
    in authorities liaison/PRO/real-estate operations in the UAE.
  • Demonstrated end-to-end handling of
    project/unit registrations, NOCs, mortgage/trustee
    processes.
  • Working knowledge of
    DLD/RERA
    frameworks and master-developer practices.
  • Strong English;
    Arabic is must
    .
  • Valid
    UAE driving license
    preferred; comfortable with off-site appointments.

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