Warehouse In-charge

Job Description

The Warehouse Incharge will be responsible for overseeing the efficient storage, handling, and movement of materials and finished goods. This includes managing all aspects of shipping and receiving, warehousing, order filling, picking, and packing. The role requires the ability to coordinate logistics operations, ensure compliance with safety standards, and provide leadership to a team of logistics staff to meet operational goals.

Age Range

• years

KRA/KPI (Key Result Areas/Key Performance Indicators)

• Timeliness and Accuracy: Ensure all outbound logistics activities (order fulfillment, shipping) are completed on time and without errors.
• Cost Efficiency: Maintain optimal costs in outbound logistics processes while adhering to budget limits.
• Inventory Management: Track and monitor inventory to prevent stock-outs, overstocking, and inaccuracies.
• Team Performance: Achieve performance goals for the team in terms of productivity, safety, and quality standards.
• Customer Satisfaction: Ensure that outbound logistics processes result in customer satisfaction, including timely and correct deliveries.
• Compliance & Safety: Ensure compliance with company policies, safety standards, and regulations regarding the handling and shipping of materials.
• Process Improvement: Continuously identify areas for process optimization to improve efficiency and reduce costs.

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field.
• Professional certifications in logistics or supply chain management are a plus (e.g., APICS, CLTD).

Stream

• Logistics & Supply Chain Management

Specialization

• Outbound Logistics Management
• Warehouse and Distribution Operations

Duties and Responsibilities

• Oversee and manage outbound logistics activities, including shipping, receiving, order fulfillment, and inventory management.
• Supervise the picking, packing, and dispatching of orders, ensuring accuracy and timely deliveries.
• Monitor inventory levels and coordinate with warehouse teams to ensure stock availability for orders.
• Manage outbound logistics team members, ensuring proper training and adherence to safety protocols.
• Develop and implement efficient logistics processes to minimize delays, reduce costs, and improve order accuracy.
• Maintain proper documentation for all outbound shipments, ensuring compliance with legal and regulatory requirements.
• Coordinate with external vendors, suppliers, and carriers to ensure smooth transportation and delivery of goods.
• Troubleshoot and resolve any logistics-related issues or discrepancies promptly.
• Report on the status of outbound logistics activities, KPIs, and any operational challenges to the logistics manager.
• Stay up-to-date with industry trends and recommend improvements to outbound logistics processes.

Skills and Competencies

• Strong knowledge of logistics, warehousing, and shipping processes.
• Excellent leadership and team management skills.
• Proficient in using logistics software and enterprise resource planning (ERP) systems.
• Attention to detail and high level of accuracy.
• Ability to solve problems quickly and effectively.
• Strong communication and interpersonal skills.
• Strong analytical skills and data-driven approach to decision making.
• Ability to manage time and prioritize tasks effectively.

Work Experience

• Minimum 5-6 years of experience in outbound logistics or supply chain management.
• Proven experience in warehouse management, inventory control, shipping, and receiving.
• Previous Warehouse Inchargey or team-leading experience is preferred.
• Relevant experience in managing and optimizing logistics processes in a fast-paced environment.

Job Types: Full-time, Permanent