Property Administrator

1 week ago

Dubai, Dubai, United Arab Emirates Bin Dhaen Group Full time

Job Summary

The Property Administrator is responsible for providing administrative, operational, and coordination support to ensure the efficient management of residential, commercial, co-living, or holiday home properties. The role acts as a key link between tenants, owners, service providers, and internal teams, ensuring compliance, smooth operations, and high service standards.

Key Responsibilities

Administrative & Operational Support

  • Maintain accurate records of properties, tenants, leases, contracts, and correspondence.
  • Prepare tenancy agreements, lease renewals, addendums, NOCs, and move-in/move-out documentation.
  • Coordinate property handovers, inspections, snag lists, and defect rectifications.
  • Manage filing systems (digital and physical) in line with company policies.

Tenant & Owner Coordination

  • Act as the first point of contact for tenants and owners for routine inquiries.
  • Coordinate resolution of tenant complaints, maintenance issues, and service requests.
  • Monitor lease expiry dates and support renewal or vacation processes.
  • Assist with tenant onboarding, orientation, and property rules communication.

Maintenance & Vendor Coordination

  • Log maintenance requests and coordinate with FM teams, contractors, and suppliers.
  • Track work orders, service reports, and completion timelines.
  • Verify invoices against completed works and forward for approval.
  • Monitor service contracts (cleaning, security, pest control, landscaping, etc.).

Financial & Documentation Support

  • Assist with rent collection tracking, service charge records, and payment follow-ups.
  • Prepare basic reports related to occupancy, arrears, and maintenance costs.
  • Support budget tracking and expense documentation for assigned properties.

Compliance & Regulatory Support

  • Ensure compliance with local regulations (Ejari, RERA, municipality guidelines, holiday home regulations, etc.).
  • Support audits, inspections, and authority requirements as needed.
  • Ensure properties adhere to health, safety, and operational standards.

Qualifications & Skills

Education

  • Bachelor's degree or diploma in Business Administration, Real Estate, Facilities Management, or a related field preferred.

Experience

  • 2–5 years of experience in property administration, real estate, facilities management, or leasing support.
  • UAE real estate or property management experience is an advantage.

Skills & Competencies

  • Strong organizational and documentation skills.
  • Excellent communication skills in English (Arabic is an advantage).
  • Proficiency in MS Office; experience with property management systems is a plus.
  • Ability to multitask, prioritize, and work under deadlines.
  • Customer-focused with strong problem-solving skills.

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