Customer Service Agent

3 days ago


Dubai, Dubai, United Arab Emirates Silverleaf Real Estate Full time 48,000 - 96,000 per year

We are looking for enthusiastic and customer-focused German and Italian-speaking Call Center Agents to join our growing team. In this role, you will handle inbound and outbound calls, assist customers with inquiries, provide product information, resolve issues, and ensure an excellent customer service experience. You must be fluent in either German or Italian, with strong communication skills and a professional attitude.

Key Responsibilities:

  • Handle customer calls in German or Italian with accuracy and professionalism
  • Provide clear and helpful responses to inquiries
  • Manage customer complaints and provide effective solutions
  • Maintain customer records and follow internal procedures
  • Meet performance targets and service quality standards

Requirements:

  • Fluency in German or Italian (native or advanced level)
  • Good command of English
  • Previous call center or customer service experience is an advantage
  • Strong communication and problem-solving skills
  • Ability to work under pressure and in a fast-paced environment
  • Willingness to work shifting schedules
  • Female or Male

What We Offer:

  • Competitive salary and performance incentives
  • Training and career development opportunities
  • Friendly and supportive work environment

Job Type: Full-time

Pay: From AED4,000.00 per month



  • Dubai, Dubai, United Arab Emirates National Food Products Company (Nfpc) LLC Full time $20,000 - $40,000 per year

    JOB PURPOSEThe purpose of this role is to professionally interact with the customers and fulfil their enquiry directly or communicate the customers' need to the appropriate resource within the company in a timely and accurate manner.The Customer Service Agent is expected to enhance the sales and service experience of the business unit's customers by acting...


  • Dubai, Dubai, United Arab Emirates Talent Blueprint FZ LLC Full time 3,600 - 25,200 per year

    Job TitleCustomer Service AgentLocationDubai, UAEAbout the CompanyA leading adventure and leisure organization offering high-quality, adrenaline-focused attractions and family-friendly experiences. The company is known for delivering memorable activities supported by strong safety standards, certified staff, and exceptional guest service. Operations include...


  • Dubai, Dubai, United Arab Emirates de-fa43-459a-b3fa-c48da6e1b127 Full time 20,000 - 40,000 per year

    Address customer inquiries with precision and empathy, ensuring each interaction leaves a positive impression.Utilize CRM software to track and manage customer interactions, ensuring timely follow-ups and issue resolutions.Collaborate with cross-functional teams to escalate complex issues, providing a seamless experience for the customer.Educate customers on...


  • Dubai, Dubai, United Arab Emirates JAYS GROUP Full time 6,000 - 20,000 per year

    Job Title: Customer Service and Chat Support AgentLocation: Abu DhabiSalary Range: 3500 to 4500 AEDAvailability: Urgently Needed within 1 to 2 WeeksAbout the RoleWe are seeking a highly professional Customer Service and Chat Support Agent to join our team in Abu Dhabi. The ideal candidate will handle customer inquiries through calls, chats, and messages with...


  • Dubai, Dubai, United Arab Emirates The Emirates Group Full time 80,000 - 120,000 per year

    Job PurposeThe Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of Dubai, working with us puts you at the forefront of technological advances in the aviation...

  • High Ticket Closer

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Agent Incubator Full time $60,000 - $120,000 per year

     empowers real estate agents with high-level training and coaching to scale their businesses. We are a dynamic, fast-growing company looking for a sales professional who thrives on performance and results.Job Description:We are seeking an experienced and highly motivated High-Ticket Sales Closer to join our team. In this commission-only role, you will be...


  • Dubai, Dubai, United Arab Emirates Helpling Middle East Full time 3,000 - 6,500 per year

    About HelplingHelpling is a leading global home services platform, offering customers an easy and reliable way to book professional home services — including cleaning, deep cleaning, maintenance, furniture & mattress cleaning, salon and massage at home, and healthcare services. Operating across multiple countries, Helpling is committed to delivering...


  • Dubai, Dubai, United Arab Emirates TASC Outsourcing Full time 5,000 - 5,500 per year

    Job Title – Call Centre Agent/Customer Service Representative (Arabic Speakers)Type - OutsourcedContract Duration- 3 Months only -Immediate Joiners OnlyWork Location – DubaiSalary – AED 5000-AED 5500Working days & timings – 5-day work and standard hoursMandatory details/Skills –Customer Service, Calls, Problem-solvingJob description:Assist...


  • Dubai, Dubai, United Arab Emirates TASC Outsourcing Full time $20,000 - $60,000 per year

    Job Title – Call Center Agent/Customer Service Representative - (Banking/Finance)Type - OutsourcedContract Duration- 12 Months, Notice period will workWork Location – DubaiSalary – AED 5000Working days & timings – 6-day work and standard hoursMandatory details/Skills –Customer Service, Communication Skills, Call CenterJob description:Make outbound...

  • Guest Service Agent

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Wyndham Hotels & Resorts EMEA Full time 190,000 - 300,000 per year

    This is a full-time, on-site Guest Service Agent role based in Dubai. The Guest Service Agent will be responsible for welcoming guests, managing check-ins and check-outs, handling reservations, and responding to inquiries. The role also includes assisting guests with their needs, providing information about the hotel's services, and ensuring seamless guest...