Customer Service and Chat Support Agent
1 week ago
Job Title: Customer Service and Chat Support Agent
Location: Abu Dhabi
Salary Range: 3500 to 4500 AED
Availability: Urgently Needed within 1 to 2 Weeks
About the Role
We are seeking a highly professional Customer Service and Chat Support Agent to join our team in Abu Dhabi. The ideal candidate will handle customer inquiries through calls, chats, and messages with exceptional communication skills and a strong customer focused approach. The role requires someone who can maintain a positive tone, provide accurate information, and manage customer interactions efficiently.
Key Responsibilities
Provide high quality customer service through calls, chats, and digital platforms.
Respond to customer inquiries with professionalism, accuracy, and clarity.
Handle customer concerns, complaints, and requests in a calm and solution oriented manner.
Maintain proper documentation of all interactions in the system.
Work closely with the operations team to resolve issues and ensure smooth service delivery.
Follow communication guidelines and standard operating procedures.
Ensure timely responses and maintain service level standards.
Requirements
Excellent command of English in both speaking and writing with a professional and fluent tone.
Arabic language is an added advantage but not mandatory.
Previous experience in customer service, chat support or call center roles is preferred.
Strong communication and problem solving skills.
Ability to multitask and handle pressure during peak hours.
Professional attitude, patience and a customer first mindset.
Any nationality may apply.
Must be able to join urgently within one to two weeks.
Benefits
Competitive salary based on experience.
Positive and supportive work environment.
Opportunities for growth within the company.
Interested candidates may send their CV to
with the subject line
Customer Service Agent Application
.
-
Chat Support Executive
2 days ago
Dubai, Dubai, United Arab Emirates Herald Exchange Full timeLocation:DubaiExperience:0 - 3 YearsEmployment Type:Full-timeWe are looking for acustomer-focused Chat Support Executiveto join our support team. This role is ideal for someone who enjoys helping users in real time, can communicate clearly, and thrives in a fast-paced digital environment.Key ResponsibilitiesHandle customer queries via live chat in a timely...
-
Customer Support Agent
1 week ago
Dubai, Dubai, United Arab Emirates Digitaler Post Service - FZCO Full timeTo strengthen our customer service team, we are looking for a reliable and detail-oriented German-speaking Customer Support Agent (m/f/d) to handle and resolve customer inquiries in German via a ticket-based support system.Your ResponsibilitiesHandling and resolving customer inquiries in German via a ticket system (email / web forms)Reviewing customer data,...
-
Customer Service Representative
2 weeks ago
Dubai, Dubai, United Arab Emirates Altius Customer Services Pvt Ltd Full timeWe are looking for an experienced and multilingual Call Center Agent to join our growing aesthetics and beauty team. The ideal candidate will be fluent in Arabic and English, with prior experience in aesthetic clinics or beauty services.Responsibilities:Handle inbound and outbound calls in Arabic and English.Provide accurate information about aesthetic...
-
Chat Support Consultant, crypto
5 days ago
Dubai, Dubai, United Arab Emirates SupportYourApp Full timeWho are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...
-
QA Executive – Customer Service
1 week ago
Dubai, Dubai, United Arab Emirates QUICK PLUS FOR CORPORATE SERVICES PROVIDERS EST. Full timeJob DescriptionWe are looking for a Quality Assurance Officer to join our Call Center team in Dubai.The role focuses on monitoring calls and chats, evaluating agent performance, and supporting service quality improvement through feedback and reporting.This position is suitable for candidates with call center experience and strong attention to detail.Key...
-
Customer Support Agent
1 week ago
Dubai, Dubai, United Arab Emirates Bamboo Card Full timeCustomer Support AgentIndustry Experience (Mandatory):E-commerce or Online MarketplaceExperience:Minimum 3 yearsDepartment:Customer SupportReports To:Customer Support Lead/ManagerAbout Bamboo Card:Bamboo Card is the Middle East's leading Digital Prepaid Products Distributor and Rewards fulfilment Agency. Since 2018, we have delivered eGift Cards, Prepaid...
-
Customer Support Agent
5 days ago
Dubai, Dubai, United Arab Emirates Bamboo Card Full timeCustomer Support AgentIndustry Experience (Mandatory): E-commerce or Online MarketplaceExperience: Minimum 3 yearsDepartment: Customer SupportReports To: Customer Support Lead/ManagerAbout Bamboo Card: Bamboo Card is the Middle East's leading Digital Prepaid Products Distributor and Rewards fulfilment Agency. Since 2018, we have delivered eGift Cards,...
-
Reservations & Operations Agent
1 week ago
Dubai, Dubai, United Arab Emirates ONEROAD Auto Service Center Full timeCreate customized itineraries covering flights, accommodations, tours, and activities.Provide expert insights into Dubai destinationsAssistance with Dubai VisaManage complete travel arrangements, including last-minute changes, cancellations, and on-trip support.Deliver excellent customer service before, during Travel.Stay updated on travel advisories,...
-
Customer Service Representative
7 days ago
Dubai, Dubai, United Arab Emirates Logic Utilities District Cooling Services LLC Full timeRole Title:Customer Service AgentDepartment:Customer ServiceLocation:Dubai Science ParkOverviewLogic Utilities is recruiting a Customer Service Agent to join our growing team. These roles will support the team in Customer Service in delivering a high standard of customer interaction, service quality, and operational consistency across all customer...
-
Customer Service Representative
1 week ago
Dubai, Dubai, United Arab Emirates WADI AL SAHAB FOR MANAGEMENT AND CONSULTANCIES CO. Full timeAbout The OpportunityA role in the Management Consulting & Professional Services sector delivering front-line client support across business operations in the United Arab Emirates. This on-site Customer Service role supports operational excellence by resolving client queries, maintaining service SLAs, and ensuring high satisfaction across local and regional...