Operations Business Systems Analyst
1 week ago
Job Purpose:
Lead the implementation, integration, and operational management of airport systems across terminal, airfield, and baggage operations. Ensure seamless, efficient, and technology-driven operations while driving digital transformation and AI adoption.
Key Responsibilities:
- System Implementation & Integration:
Design and deploy systems for terminal (check-in, boarding), airfield (AODB, RMS), and baggage (BHS, BRS). - Operational Excellence:
Maintain 24/7 system reliability, SOPs, and incident response protocols. - Digital Transformation:
Introduce AI/ML, automation, and predictive analytics for smarter decision-making. - Stakeholder Management:
Coordinate with internal teams, vendors, and regulatory bodies.
Qualifications & Experience:
- Education:
Bachelor's in Engineering, IT, or Aviation Management (Master's preferred). - Experience:
7–10 years in aviation systems; 5+ years in system implementation and integration. - Industry:
Aviation / Airport Operations.
Must-Have Skills:
Strong knowledge of
airport systems
(CUTE/CUPPS, AODB, RMS, BHS, BRS).
Expertise in
AI/ML adoption
and
digital transformation
.
Project management
and
vendor coordination
experience.
Familiarity with
IATA/ICAO standards
and ITIL frameworks.
Excellent
analytical
,
problem-solving
, and
communication
skills.
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