Sales & Renewals Coordinator (Dubai)

1 week ago

Dubai, Dubai, United Arab Emirates Uniguest Full time

Position Summary
Uniguest is seeking a Sales & Renewals Coordinator to support the Partner Account Manager, focusing on retaining and growing revenue from existing clients. This role combines good administration experience with strong relationship management.

Primary Responsibilities

  • Act as primary point of contact for administrative aspects of the renewal process, ensuring timely renewals and a high renewal rate.
  • Monitor and manage a pipeline of upcoming renewals and renewal opportunities.
  • Ensure all necessary data is accurate and updated in the CRM
  • Respond promptly to customer enquiries regarding billing, contract terms, and the renewal process ensuring a strong relationship is built with customers and other internal departments
  • Provide accurate and timely forecasts of upcoming renewals and report on key metrics such as renewal rates, churn, and expansion revenue.
  • Customer Advocacy – act as a customer advocate, liaising with internal teams such as sales, customer success, and product to ensure a seamless customer experience and address any issues.
  • Product Knowledge – maintain a deep understanding of the company's products and services, keeping clients informed of new features, updates, and innovations.

Required Skills & Qualifications

  • Proven experience in a renewal's assistant role with a focus on renewals and recurring revenue models. Experience in the software, technology, or SaaS industry is preferred.
  • Excellent verbal and written communication skills, with the ability to build rapport.
  • A passion for providing exceptional customer service and a client-centric mindset.
  • Strong organisational skills and attention to detail, with the ability to manage a high volume of accounts and prioritise tasks effectively.
  • Familiarity with Salesforce and other sales account management systems.

What We Offer

  • Competitive employee benefits package*
  • Medical Insurance
  • Annual Leave – 30 days
  • EAP
  • Education Reimbursement
  • Voluntary Time Off
  • Benefits package will depend on your position, location and other eligibility requirements.

About Uniguest
Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to the hospitality, senior living, specialty retail, education, and corporate sectors. Our suite of turnkey consumer-facing technology solutions includes hardware and software solution packages, system implementation, and 24/7/365 multi-lingual support for public space kiosks, purpose-built kiosks (PC, iMac, tablet), digital signage, Interactive TV, tablets, remote printing, and more – all designed to deliver a consistent and safe experience to our clients' customers.

Uniguest is committed to equal employment opportunity and to providing all people equal access to employment without regard to personal characteristics that are unrelated to their ability, performance, or qualifications. Uniguest prohibits discrimination and harassment against any employee or applicant for employment based on race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, gender identity, veteran status, disability, genetic information, age, or any other basis protected by law.

Work Hours: 40 hours per week

  • Renewal Executive

    2 days ago

    Dubai, Dubai, United Arab Emirates fäm Properties Dubai Full time

    Role PurposeThe purpose of the role is primarily to be responsible in assisting the Leasing team for the efficient leasing of the unit. You would also be responsible to obtain the status of each unit, ensure the rental payments are done and prepare all documentation work necessary for the leasing process. You are responsible for the smooth operations of the...

  • IT Sales Coordinator

    7 days ago

    Dubai, Dubai, United Arab Emirates Intertec Softwares Pvt Ltd Full time

    Renewal ManagementTrack upcoming renewals using ERP/ CRM tools.Prepare and send renewal quotes.Coordinate with Account Managers or Sales Executives to close renewals in time.Ensure on-time contract renewal to avoid service interruptions.Customer CommunicationServe as the point of contact for basic renewal-related queries.Work with customers to address...

  • Sales and Design Engineer – Renewable Energy

    1 week ago

    Dubai, Dubai, United Arab Emirates SUN & ENERGY SOLAR FZCO Full time

    Job Title: Sales and Design Engineer – Renewable EnergyLocation: Dubai, U.A.E.Company: Sun and Energy Solar FZCOWe are a leading supplier in the renewable energy sector, committed to advancing sustainable energy solutions. As a trailblazer in solar technology, we are focused on reducing carbon footprints and delivering impactful, high-quality energy...

  • Senior Renewals Executive

    1 week ago

    Dubai, Dubai, United Arab Emirates InZone Full time

    The Renewals Executive is responsible for managing the renewal process of existing clients, ensuring highrenewal rates and customer satisfaction. The role involves proactive engagement with clients, addressingconcerns, and collaborating with internal teams to retain and grow existing business relationships.Responsibilities:Monitor and track upcoming contract...

  • Regional Channel Manager AMPS, PS EMEA

    1 week ago

    Dubai, Dubai, United Arab Emirates Rehlko Full time

    Why Work at RehlkoWe have met today's energy needs while planning for tomorrow's for over 100 years. Beginning with the first modern generator, the Rehlko Automatic Power & Light, launched in 1920, Rehlko has been an innovative leader in energy resilience.Our product range includes engines, generators, power conversion, UPS systems, EV components and...

  • Regional Channel Manager AMPS, PS EMEA

    1 week ago

    Dubai, Dubai, United Arab Emirates Rehlko Full time

    Why Work at RehlkoWe have met today's energy needs while planning for tomorrow's for over 100 years. Beginning with the first modern generator, the Rehlko Automatic Power & Light, launched in 1920, Rehlko has been an innovative leader in energy resilience. Our product range includes engines, generators, power conversion, UPS systems, EV components and...

  • Sales Coordinator

    9 hours ago

    Dubai, Dubai, United Arab Emirates Millennium Airport Hotel Dubai Full time

    As a Sales Coordinator at the Millennium Airport Hotel Dubai, you will provide administrative support to the sales team, assist in coordinating sales activities, and ensure the smooth operation of the sales department. Your role involves managing sales data, coordinating meetings and events, and facilitating communication with clients.Key Job...

  • Renewable Energy Project Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Al Falak Al Ahmar Full time

    Company DescriptionAl Falak Al Ahmar, headquartered in Dubai, UAE, is a leading provider of industrial equipment and solutions with nearly 20 years of experience serving businesses, contractors, and government projects. We specialize in electrical, mechanical, and water supply systems, alongside renewable energy solutions like solar panels and hybrid power...

  • Distributor/Channel Partner for Renewable Energy Products – Dubai

    1 week ago

    Dubai, Dubai, United Arab Emirates Kahragen Engineering Full time

    We Are Looking for a Distributor in DubaiIndustry: Battery, Inverter & Solar Energy SolutionsLocation: Dubai, UAEApplication: LinkedIn Jobs / Email SubmissionAs part of our expansion into the UAE market, we are seeking a strategic distribution partner in Dubai to represent our growing portfolio of high-performance batteries, inverters, and solar energy...

  • Renewal Team Leader-Property Management

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Rocky Real Estate Full time

    Job SummaryThe Renewal Team Leader is responsible for managing the end-to-end lease renewal process, leading a team of Renewal Agents, coordinating with landlords and tenants, and ensuring timely renewals in compliance with company and legal requirements.Key ResponsibilitiesManage and supervise a team of Renewal Agents handling daily and monthly lease...