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Food & Beverage Manager
2 weeks ago
As a Food & Beverage Manager, you are entrusted with the strategic oversight and operational management of both front and back-of-house food and beverage operations. Your role is pivotal in ensuring customer satisfaction and delivering high-quality service, all while surpassing financial objectives. This includes effective management of profit and quality across various food and beverage outlets, encompassing restaurants, catering, and banquet operations. Key responsibilities include:
Key Job Responsibilities:
- Develop and implement strategies to enhance overall guest experience and satisfaction.
- Collaborate with culinary and kitchen team to create innovative and appealing menus.
- Coordinate and execute special events, banquets, and catering functions.
- Oversee inventory management, ensuring proper stock levels and minimizing waste.
- Establish and maintain strong relationships with vendors and suppliers for quality sourcing.
- Conduct regular market analysis to identify trends, competition, and opportunities for improvement.
- Enforce health and safety regulations, including food safety and sanitation standards.
- Implement cost control measures and monitor expenses to optimize departmental profitability.
- Drive continuous improvement initiatives in service standards and operational efficiency.
- Lead and participate in regular colleagues' meetings to ensure effective communication and team cohesion.
- Foster a positive and inclusive work environment, promoting high morale and engagement.
- Coach, train, and manage the F&B colleagues.
- Maintain high standards of food & beverage quality and guest service.
- Achieve budgeted revenues and expenses while maximizing profitability in the food & beverage department.
- Contribute to the profitability and guest satisfaction perception of other hotel departments.
- Enhance guest satisfaction by improving the product through colleague development, job engineering, and quality image.
- Ensure compliance with business operations and legal regulations.
- Market the food & beverage outlets, develop and manage the implementation of menus, package deals, promotions, displays, decorations, and presentations within corporate guidelines to meet/exceed sales and financial goals.
- Implement and manage all company programs to ensure compliance with standard operating procedures (SOPs).
- Uphold environmental, health, and safety standards in alignment with organizational policies.
- Adhere to the company's environmental, health, and safety procedures and policies.
