Support Engineer

1 week ago


Sharjah, Sharjah, United Arab Emirates Smart Artificial Intelligence Technology LLC Full time $40,000 - $60,000 per year

We're expanding our Support team and seeking a diligent ARABIC Support Engineer to help us scale effectively and provide technical assistance to customers. You will be responsible for troubleshooting issues, resolving technical problems, and ensuring a smooth customer experience, etc..

If you're proactive, analytical, and have a solid foundation, reside in Sharjah, join us in making a difference in the landscape.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, Computer Engineer, Software Engineer or related engineering fields.
  • Intensive knowledge in SQL server and databases.
  • 1–3 years of experience in technical support or a similar role.
  • Strong knowledge of operating systems (Windows / Linux / macOS).
  • Understanding of networking fundamentals (TCP/IP, DNS, VPN).
  • Excellent problem-solving and communication skills.
  • Ability to work under pressure and manage multiple tasks.
  • Diligence, quality focused.
  • Strong verbal, written communication and presentation skills.
  • Self-initiation.
  • Good interpersonal skills.
  • Solid technical background with understanding and/or hands-on experience in software, applications, hardware, enterprise solutions.

Job Type: Full-time

Experience:

  • clients technical support : 2 years (Preferred)

Language:

  • R/W Arabic / English – fluently (Preferred)

License/Certification:

  • degree in IT, Computer Science/Engineer, Software Engineer (Preferred)

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