Support Engineer
1 week ago
We're expanding our Support team and seeking a diligent ARABIC Support Engineer to help us scale effectively and provide technical assistance to customers. You will be responsible for troubleshooting issues, resolving technical problems, and ensuring a smooth customer experience, etc..
If you're proactive, analytical, and have a solid foundation, reside in Sharjah, join us in making a difference in the landscape.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, Computer Engineer, Software Engineer or related engineering fields.
- Intensive knowledge in SQL server and databases.
- 1–3 years of experience in technical support or a similar role.
- Strong knowledge of operating systems (Windows / Linux / macOS).
- Understanding of networking fundamentals (TCP/IP, DNS, VPN).
- Excellent problem-solving and communication skills.
- Ability to work under pressure and manage multiple tasks.
- Diligence, quality focused.
- Strong verbal, written communication and presentation skills.
- Self-initiation.
- Good interpersonal skills.
- Solid technical background with understanding and/or hands-on experience in software, applications, hardware, enterprise solutions.
Job Type: Full-time
Experience:
- clients technical support : 2 years (Preferred)
Language:
- R/W Arabic / English – fluently (Preferred)
License/Certification:
- degree in IT, Computer Science/Engineer, Software Engineer (Preferred)
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