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Restaurant Captain Dinner
3 weeks ago
Key Responsibilities
- Support the Assistant Manager in overseeing daily restaurant operations, ensuring seamless service flow.
- Maintain Heston Blumenthal s service standards and ensure all staff deliver exceptional guest experiences.
- Supervise and train the service team, conducting briefings and coaching sessions to enhance performance.
- Anticipate guest needs, respond promptly to requests, and handle complaints with professionalism and discretion.
- Demonstrate expert knowledge of the food and beverage menu, offering tailored recommendations to guests.
- Coordinate with the culinary and bar teams to ensure timely and accurate order delivery.
- Uphold hygiene, safety, and grooming standards in compliance with resort policies.
- Maintain accurate records of reservations, guest preferences, and operational reports.
Skills Set
- Luxury Restaurant Operations
- Fine Dining Service Standards
- Team Leadership and Coaching
- Guest Relations and Upselling
- Menu and Wine Knowledge
- Complaint Resolution and Communication
Why Join Us
- Competitive, tax-free salary with attractive service charge.
- Comprehensive health insurance, annual flights, and exclusive staff discounts.
- Complimentary meals and discounts at Kerzner International properties.
- Extensive learning and development opportunities for career advancement.
- Opportunity to work alongside Michelin-starred chefs in one of Dubai s most prestigious destinations.
Minimum of 5 years experience in luxury hospitality, with at least 2 years in a supervisory or Captain role.
Proven track record in fine dining or celebrity-chef-branded restaurants.
Strong leadership, communication, and multitasking skills in high-paced environments.
Deep understanding of British dining culture, service etiquette, and gastronomy.
Warm, approachable personality with an unwavering commitment to guest satisfaction.
Proficient in restaurant systems and fluent in English; other languages are a plus.
