Online Sales Customer Care Representative for Online Shopping

2 weeks ago


Sharjah, Sharjah, United Arab Emirates BusinessArcade Full time 20,000 - 24,000 per year

Location: Sharjah UAE ( On-Site Only Full Time)Business Arcade – Women's Apparel, Cosmetics, Perfumes & ElectronicsBasic Salary + Commission on Successful SalesBusiness Arcade, a premier online retailer of women's apparel, cosmetics, perfumes, personal care items, and electronic gadgets, is looking for a dynamic and customer-focused Sales Representative to join our growing team.We're seeking a skilled professional who can boost sales, build strong customer relationships, and create an outstanding shopping experience.Key Responsibilities:Respond promptly to customer inquiries via phone, email, and live chat.Assist customers with product selection, order placement, and returns.Address and resolve customer complaints with professionalism and empathy.Provide accurate and engaging information about our products.Communicate customer feedback to relevant departments.Stay updated on product features, policies, and promotions.Work closely with the e-commerce team to enhance the customer journey.(Bonus) Engage in TikTok Live sales to promote products and increase conversions.Qualifications & Skills:Proven experience in customer service or sales, preferably in an e-commerce environment.Excellent communication skills in English and Arabic (spoken & written).Strong multitasking and problem-solving abilities.Customer-first attitude with patience and empathy.Familiarity with CRM systems and online sales platforms.Knowledge of fashion, beauty, or electronics products is a plus.Experience with TikTok Live sales or social media selling is a strong advantage.->What We Offer:Competitive basic salaryAttractive commission on successful salesTraining & growth opportunitiesA supportive and fast-paced work environmentJob Type: Full-timePay: AED1, AED2,000.00 per month



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