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Senior CRM Subject Matter Expert
2 weeks ago
We are seeking a
Senior CRM SME
to provide deep expertise in
enterprise CRM platforms
, optimizing business processes and driving successful adoption.
Key Responsibilities
- Configure, customize, and integrate CRM solutions to meet business needs
- Optimize workflows, data models, and system functionality
- Ensure data integrity, security, and alignment with organizational strategy
- Train stakeholders, support users, and resolve complex CRM issues
Experience & Skills
- 7–10+ years
CRM experience in enterprise or large-scale environments - Strong hands-on experience with CRM configuration, customization, and integrations
- Proven ability to drive user adoption and business value