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Senior CRM Subject Matter Expert

2 weeks ago


Dubai, Dubai, United Arab Emirates RNTrust Group Full time

We are seeking a
Senior CRM SME
to provide deep expertise in
enterprise CRM platforms
, optimizing business processes and driving successful adoption.

Key Responsibilities

  • Configure, customize, and integrate CRM solutions to meet business needs
  • Optimize workflows, data models, and system functionality
  • Ensure data integrity, security, and alignment with organizational strategy
  • Train stakeholders, support users, and resolve complex CRM issues

Experience & Skills

  • 7–10+ years
    CRM experience in enterprise or large-scale environments
  • Strong hands-on experience with CRM configuration, customization, and integrations
  • Proven ability to drive user adoption and business value