Technical Sales Executive

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Medlin Science Trading LLC Full time

A. Customer Visits & Sales Execution

  • Conduct scheduled visits to poultry farms, dairy farms, sheep farms, horse stables, veterinary hospitals, and pharmacies as per the approved visit plan.
  • Identify customer needs and recommend solutions based on technical and commercial suitability.
  • Execute sales in compliance with company pricing and payment policies Ensure every deal reflects transparency, professionalism, and integrity.

B. Technical Product Communication

  • Explain products clearly (composition, benefits, application). Escalate complex technical inquiries to the technical team promptly. Support discussions using catalogues, technical data, and scientific references.
  • C. Visit Planning, Execution & CRM Reporting
  • Submit a weekly visit plan and confirm appointments 24 hours in advance.
  • Record all visits same day in Ninox CRM with discussion points, objections, and next steps.
  • Submit at least one detailed technical report per week with on-field insights.

D. Post-Sales Follow-Up & Customer Care

  • Follow up with customers within 48 hours of purchase or sample delivery.
  • Handle complaints quickly and coordinate resolution. Forward invoice or payment issues to the Sales Support Executive.

E. Payment Term Clarification and Collection Responsibility

  • Explain approved terms and due dates during sales negotiations.
  • Collection and Customer Payment recovery is on the TSR account

F. Market Intelligence

  • Collect data on competitors' pricing, positioning, and promotional activities.
  • Suggest strategic counter actions or opportunities.

G. Sample Management & Trial Follow-Up

  • Provide samples only to qualified, interested clients.
  • Log all sample details in CRM and follow up weekly for 3 weeks minimum.
  • Submit trial feedback and conversion report.

H. Teamwork & Professional Engagement

  • Participate in weekly sales review meetings.
  • Support exhibitions, technical events, and training sessions as required.
  • Maintain close coordination with Sales Support and Technical teams.

Work Conduct, Discipline & Ethics

  • Dress Code: Formal attire (shirt & tie).
  • Vehicle: Maintain cleanliness and professional presentation.
  • Task Ownership: All tasks must be completed and not delegated.
  • Reporting Integrity: All CRM data and reports must reflect true field activity, no inflated figures or misleading entries.

Skills & Competencies

  • Technical & Functional Strong veterinary or animal science background (poultry, dairy, or equine).
  • Sound understanding of feed additives, acidifiers, antibiotics, and biosecurity programs. Strong presentation and explanation skills in scientific topics.
  • Excellent CRM discipline and time management. Sales & Relationship Consultative, solution-based selling approach.
  • Strong negotiation and closing skills. Natural ability to build trust with veterinarians, nutritionists, and farm owners.

Soft Skills

  • Proactive and self-driven personality. High emotional intelligence and adaptability.
  • Integrity in communication and reporting. Resilient, result-focused, and team-oriented.
Desired Candidate Profile
  • DVM or bachelor's in animal science.
  • Experience: Veterinary or Animal health sales; at least 2 years in the poultry/dairy/horse field. License: Valid UAE driving license and car (mandatory).
  • MOCCAE Veterinary License: Must be valid or in the process of being obtained.
  • Languages: English required; Arabic is an advantage.

Compensation

Base Salary+ Performance Incentive

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