Head of Digital Experience

1 week ago

Dubai, Dubai, United Arab Emirates Graystone Capital MENA Full time

About Graystone Capital

Graystone Capital Dubai is seeking an experienced and visionary
Head of Digital Experience & Engagement
to lead and elevate our digital presence across platforms. This is a senior leadership role based in Dubai, responsible for driving digital strategy, customer engagement, and seamless user experiences while managing both
onsite teams in Dubai
and
remote teams globally
.

The ideal candidate will combine strategic thinking with hands-on leadership, ensuring digital initiatives align with business objectives, brand values, and customer expectations.

Job Responsibilities

  • Lead the overall
    digital experience and engagement strategy
    across web, mobile, and digital platforms.
  • Drive initiatives to enhance
    customer journey, user experience (UX), and digital engagement metrics
    .
  • Manage, mentor, and performance-track
    onsite teams in Dubai
    and
    remote/global teams
    .
  • Collaborate with senior stakeholders to align digital strategy with business growth and brand positioning.
  • Oversee digital transformation projects, platform enhancements, and technology adoption.
  • Ensure consistency, quality, and innovation across all digital touchpoints.
  • Use data, analytics, and customer insights to inform decisions and optimize performance.
  • Manage budgets, timelines, and vendor/partner relationships where required.
  • Stay updated on emerging digital trends, tools, and best practices to maintain competitive advantage.

Requirements

  • Bachelor's degree in Digital Media, Marketing, Technology, Business, or a related field (Master's preferred).
  • 10+ years of experience
    in digital experience, digital engagement, or digital transformation roles.
  • Proven experience in a
    senior leadership or head-of function role
    .
  • Strong background in
    UX, digital platforms, customer engagement, and analytics
    .
  • Demonstrated experience managing
    cross-functional, onsite, and remote teams
    .
  • Excellent stakeholder management, communication, and leadership skills.
  • Strategic mindset with the ability to execute and deliver measurable results.
  • Experience within financial services, investment, fintech, or professional services is a strong advantage.

Why Join Graystone Capital

  • Senior leadership position with strategic influence.
  • Opportunity to shape and lead digital transformation initiatives.
  • Collaborative, professional, and growth-oriented environment.
  • Dubai-based role with exposure to regional and global operations.

Why Join Graystone Capital

Interested candidates may send their resumes to:

| |

  • Operations Head – Digital Marketing Agency

    5 days ago

    Dubai, Dubai, United Arab Emirates Woxier - Digital Marketing Full time

    Company DescriptionWoxier Technologies Co. L.L.C is a Dubai-based digital marketing agency providing services including website and app design & development, SEO, PPC advertising, and social media marketing. We work closely with clients to deliver performance-driven digital solutions and are currently expanding our operations in Dubai.Role DescriptionThis is...

  • Head of Customer Experience

    1 week ago

    Dubai, Dubai, United Arab Emirates Client of Foreground Full time

    Foreground is partnering with an innovative FinTech organisation in Dubai to appoint a Head of Customer Experience who will elevate the end-to-end user journey across digital platforms. The company is scaling rapidly and requires a leader who can design seamless customer interactions, enhance service models, and embed a data-driven approach to CX...

  • Head of Digital

    7 days ago

    Dubai, Dubai, United Arab Emirates The Greater Change Full time

    Position: Head of DigitalFunction: Marketing / Brand DesignReporting To: Chief Marketing Officer / Head of MarketingLocation: Dubai, UAERole PurposeThe Head of Digital will act as the creative authority responsible for shaping the brand's visual identity, digital presence, and overall aesthetic. This role will translate brand vision into a refined luxury...

  • Head of Digital

    7 days ago

    Dubai, Dubai, United Arab Emirates The Greater Change Full time

    Position: Head of Digital Function: Marketing / Brand Design Reporting To: Chief Marketing Officer / Head of Marketing Location: Dubai, UAERole PurposeThe Head of Digital will act as the creative authority responsible for shaping the brand's visual identity, digital presence, and overall aesthetic. This role will translate brand vision into a refined luxury...

  • Head of Digital

    7 days ago

    Dubai, Dubai, United Arab Emirates The Greater Change Full time

    Position: Head of Digital Function: Marketing / Brand Design Reporting To: Chief Marketing Officer / Head of Marketing Location: Dubai, UAERole PurposeThe Head of Digital will act as the creative authority responsible for shaping the brand's visual identity, digital presence, and overall aesthetic. This role will translate brand vision into a refined luxury...

  • Head of Digital Commerce

    7 days ago

    Dubai, Dubai, United Arab Emirates Foreground. Full time

    The Head of Digital Commerce will be responsible for building and scaling the organisations e-commerce and digital sales ecosystem. This includes ownership of online revenue, platform performance, customer acquisition, and conversion optimisation. The role will lead cross-functional teams spanning marketing, technology, product, and fulfilment to deliver...

  • Head of Digital Commerce

    1 week ago

    Dubai, Dubai, United Arab Emirates Foreground LLC Full time

    Our Client Our client is a consumer-facing organisation undergoing a significant digital transformation, with e-commerce positioned as a core growth pillar. The business operates across physical and digital channels and is investing in technology, data, and customer experience. The Role The Head of Digital Commerce will be responsible for building and...

  • Head of Digital Commerce

    1 week ago

    Dubai, Dubai, United Arab Emirates Foreground. Full time

    Our ClientOur client is a consumer-facing organisation undergoing a significant digital transformation, with e-commerce positioned as a core growth pillar. The business operates across physical and digital channels and is investing in technology, data, and customer experience.The RoleThe Head of Digital Commerce will be responsible for building and scaling...

  • Head – Digital Engineering

    1 week ago

    Dubai, Dubai, United Arab Emirates National Bank of Fujairah (NBF) Full time

    Job Purpose:Setting the strategic direction for the digital engineering unit, and ensuring alignment with the bank's broader objectivesDriving innovation and digital transformation within the bank, with a focus on developing and maintaining cutting-edge digital products and services that enhance customer experiences and drive the bank's competitiveness in...

  • Head of Customer Experience

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Foreground. Full time

    Foreground is partnering with an innovative FinTech organisation in Dubai to appoint a Head of Customer Experience who will elevate the end-to-end user journey across digital platforms. The company is scaling rapidly and requires a leader who can design seamless customer interactions, enhance service models, and embed a data-driven approach to CX...