Telesales Agent

2 weeks ago


Dubai, Dubai, United Arab Emirates ANA Real Full time

ANA Interiors is seeking a motivated and results-driven Arabic-speaking Telesales Agent to join our growing sales team. The ideal candidate will be responsible for contacting potential clients, promoting interior design and fit-out services, generating qualified leads, and closing sales over the phone while maintaining excellent customer relationships.

Key Responsibilities

  • Make outbound calls to prospective and existing clients to promote ANA Interiors' services
  • Clearly explain interior design, fit-out, and related service offerings
  • Identify customer needs and recommend suitable solutions
  • Generate and qualify leads, schedule appointments for the sales/design team when required
  • Close sales over the phone and achieve assigned monthly targets
  • Maintain accurate records of calls, leads, follow-ups, and conversions in the CRM system
  • Handle customer inquiries professionally and address objections confidently
  • Follow up on previous inquiries, quotations, and inactive leads
  • Coordinate with the sales and operations teams to ensure smooth customer handover
  • Adhere to company scripts, sales processes, and quality standards

Requirements & Qualifications

  • Fluent in Arabic (spoken and written) – mandatory
  • Good command of English is an advantage
  • Proven experience as a Telesales Agent, Call Center Agent, or similar sales role (interior, real estate, services preferred)
  • Strong communication, persuasion, and negotiation skills
  • Target-driven mindset with the ability to work under pressure
  • Basic computer skills and experience using CRM systems
  • Professional phone etiquette and customer-focused attitude

Job Types: Full-time, Permanent

Pay: AED5, AED8,000.00 per month

Language:

  • Arabic (Required)

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