Telesales Agent
2 weeks ago
ANA Interiors is seeking a motivated and results-driven Arabic-speaking Telesales Agent to join our growing sales team. The ideal candidate will be responsible for contacting potential clients, promoting interior design and fit-out services, generating qualified leads, and closing sales over the phone while maintaining excellent customer relationships.
Key Responsibilities
- Make outbound calls to prospective and existing clients to promote ANA Interiors' services
- Clearly explain interior design, fit-out, and related service offerings
- Identify customer needs and recommend suitable solutions
- Generate and qualify leads, schedule appointments for the sales/design team when required
- Close sales over the phone and achieve assigned monthly targets
- Maintain accurate records of calls, leads, follow-ups, and conversions in the CRM system
- Handle customer inquiries professionally and address objections confidently
- Follow up on previous inquiries, quotations, and inactive leads
- Coordinate with the sales and operations teams to ensure smooth customer handover
- Adhere to company scripts, sales processes, and quality standards
Requirements & Qualifications
- Fluent in Arabic (spoken and written) – mandatory
- Good command of English is an advantage
- Proven experience as a Telesales Agent, Call Center Agent, or similar sales role (interior, real estate, services preferred)
- Strong communication, persuasion, and negotiation skills
- Target-driven mindset with the ability to work under pressure
- Basic computer skills and experience using CRM systems
- Professional phone etiquette and customer-focused attitude
Job Types: Full-time, Permanent
Pay: AED5, AED8,000.00 per month
Language:
- Arabic (Required)
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