Translator and Document Quality Officer

Job Code:
JPC- 5666

Role Title:
Translator and Document Quality Officer

Location:
Abu Dhabi

Role Purpose
The role is to ensure linguistic accuracy, cultural appropriateness, and compliance of all documents within the bank. This role demands exceptional translation and proofreading skills, robust risk management capabilities, and a thorough understanding of governance and quality standards. The incumbent will work closely with internal and external stakeholders to ensure that all translations and documents align with the bank's operational, regulatory, and strategic objectives.

Key Responsibilities

• Translate documents seamlessly between Arabic and English, ensuring accuracy, cultural relevance, and consistency.
• Maintain high-quality standards across all translated materials, reflecting the bank's professional image.
• Provide timely delivery of translations to meet business deadlines and priorities.
• Conduct thorough proofreading of translated and original documents to ensure they are free of errors, inconsistencies, and omissions.
• Merge and standardize documents from different sources, maintaining a consistent format, structure, and tone.
• Regularly review and update document templates to ensure alignment with the bank's evolving policies and standards.
• Ensure all translated materials adhere to regulatory, compliance, and governance requirements specific to Islamic banking.
• Identify and mitigate risks related to language misinterpretation, omissions, or inaccuracies in documents.
• Implement and uphold quality control measures to maintain the integrity of all internal and external communications.
• Evaluate the quality of translations delivered by external service providers to ensure alignment with the bank's standards.
• Provide constructive feedback to improve external translation quality and manage associated risks.
• Maintain an approved vendor list for translation services and evaluate their performance regularly.
• Collaborate with internal departments to understand translation requirements and ensure alignment with their objectives.
• Serve as the key point of contact for translation and document quality issues across the organization.
• Build and maintain effective relationships with external translation agencies and freelance translators to ensure high-quality service delivery.
• Stay updated on Islamic banking terminology and industry trends to deliver precise and contextually accurate translations.
• Ensure that all translated and reviewed materials reflect a strong understanding of the bank's operational, financial, and cultural nuances.
• Drive continuous improvement in the translation process to enhance efficiency and effectiveness.

Technical Knowledge Required
Core Competencies

• Bilingual Expertise: Exceptional fluency in Arabic and English, with strong command of grammar, vocabulary, and syntax in both languages.
• Translation Skills: Proven ability to translate complex and technical documents, including legal, financial, and regulatory texts.
• Cultural Sensitivity: Deep understanding of cultural and linguistic nuances to ensure contextually appropriate translations.
• Islamic Banking Knowledge: Familiarity with Islamic banking principles, terminology, and regulatory frameworks.
• Quality Assurance: Expertise in document quality control, proofreading, and formatting standards.

Technical Proficiency

• Proficiency in Microsoft Office Suite, Adobe Acrobat, and document management tools.
• Familiarity with translation software and tools to ensure efficiency and consistency.
• Knowledge of governance and compliance systems relevant to the banking industry.

Qualification And Experience

• Bachelor's degree in Translation, Linguistics, or a related field.
• Certification: Hold a recognized professional certification in translation.
• Minimum of 5+ years of professional translation experience, preferably in the banking or financial sector.
• Proven expertise in translating complex legal, financial, and regulatory documents.