Food Truck Barista Supervisor

Key Roles & Responsibilities

Operations Management

• Oversee day-to-day operations of multiple food trucks, ensuring smooth service, punctual deployment, and efficient workflow.
• Coordinate food truck locations, operating schedules, setup, and closure in alignment with business requirements and permits.
• Ensure all trucks are fully operational, clean, and compliant with safety, hygiene, and municipality regulations.
• Monitor equipment functionality, arrange preventive maintenance, and report technical issues promptly.

Specialty Coffee & Senior Barista Oversight

• Lead and enforce specialty coffee standards, including espresso extraction, grinder calibration, brewing techniques, milk texturing, and beverage consistency.
• Conduct regular quality checks to ensure all coffee and beverage products meet approved taste profiles and presentation standards.
• Support menu execution for both beverages and food items, ensuring consistency across all food truck units.
• Act as the technical reference for baristas, resolving complex coffee-related or operational issues.

People Management & Training

• Supervise, train, and motivate baristas and food truck crew to achieve high productivity and service excellence.
• Conduct on-the-job training, refresher sessions, and performance coaching for new and existing staff.
• Ensure staff adherence to SOPs, uniform standards, grooming policies, and professional conduct.
• Support manpower planning, duty rosters, and shift coordination across multiple food trucks.

Quality, Safety & Compliance

• Enforce strict compliance with food safety, HACCP, hygiene, and health authority standards.
• Ensure correct handling, storage, and rotation of food and beverage products.
• Maintain accurate operational checklists, temperature logs, and cleaning schedules.
• Address non-compliance issues immediately and implement corrective actions.

Inventory & Cost Control

• Monitor inventory levels, control wastage, and ensure proper stock rotation (FIFO).
• Coordinate requisitions, deliveries, and stock transfers between food trucks.
• Support cost control initiatives by minimizing waste, monitoring portion control, and preventing losses.

Customer Experience & Brand Representation

• Act as the brand ambassador across all food truck locations, ensuring consistent service and product quality.
• Handle customer feedback, complaints, and special requests in a professional and solution-oriented manner.
• Ensure a friendly, engaging, and efficient service environment at all times.

Reporting & Communication

• Reports to the F&B Manager.
• Prepare daily and weekly operational reports covering sales performance, staffing, issues, and quality observations.
• Communicate effectively with management regarding operational challenges, improvements, and resource requirements.
• Coordinate with central kitchen, warehouse, and maintenance teams as required.

Qualifications & Experience

• Minimum 3–5 years of experience in specialty coffee operations, with proven senior barista and supervisory experience.
• Demonstrated experience in managing or supervising food truck or multi-outlet F&B operations.
• Strong technical knowledge of specialty coffee equipment and brewing methods.
• Valid driving license (mandatory).
• Experience working in a fast-paced, mobile, and outdoor operational environment.

Skills & Competencies

• Strong leadership, team management, and coaching skills
• Advanced specialty coffee and beverage expertise
• Excellent organizational and multitasking abilities
• Strong problem-solving and decision-making skills
• High attention to detail and quality standards
• Effective communication and interpersonal skills
• Flexibility to work varied shifts, weekends, and public holidays

Performance Expectations

• Consistent product quality and service standards across all food trucks
• High staff performance, discipline, and engagement
• Compliance with food safety and operational standards
• Efficient cost and inventory management
• Positive customer feedback and brand reputation

Job Types: Full-time, Permanent

Pay: AED4, AED6,000.00 per month

Experience:

• Head Barista: 4 years (Preferred)

License/Certification:

• UAE Driving License (Required)