Customer Service Representative
2 days ago
· Ensuring to attend all service booking on agreed time, also coordinating with customer, and arranging drivers and similar vehicles.
· Opening and closing of all transactions of vehicles which are collected for repair /service/accident and transferring to workshop and other agency based on job requirement.
· Organizing & Training drivers frequently to increase driver productivity.
· Providing proper product and training for all drivers on a regular and continuous basis.
· Visiting customers frequently to build better relationship
· Attending breakdown by providing equivalent vehicle within 2 hours in Dubai and other emirates based on distance.
· Coordinating with workshop for customer original vehicles and updating on timely basis.
· Ensuring to return all original vehicle to customer once ready from workshop.
· Ensuring to maintain high quality vehicle as per SHIFT standard.
· Receiving vehicles from car wash and closing NRT.
· Updating fuel invoice supporting's on day-to-day basis
· Responding to all phone calls and ensuring to provide all necessary support.
· Ensuring to reply all external/internal customer emails within 2 hours.
· Making sure to assign jobs to drivers regularly to ensure high production.
· Analyzing points based on distance/location and approving drivers OT.
· Transferring old and high mileage floating vehicles to sales on regular basis.
· Make sure fleet reconciliation is done on daily basis and clear the variance if any same day
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Customer Service Representative
2 days ago
Dubai - United Arab Emirates (UAE) Freelancer Rajshree Roy Full timeJob Title: Customer Service Representative (CSR)Location: DubaiDepartment: Customer SupportEmployment Type: Full-time / ContractSalary: AED 3,000 – 4,000 per monthNote- Hindi is CompulsoryAbout the RoleWe are looking for a Customer Service Representative to manage customer queries, resolve issues efficiently, and ensure a positive experience across phone,...
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Customer Service Representative
2 days ago
Dubai, Dubai, United Arab Emirates Altius Customer Services Pvt Ltd Full timeWe are looking for an experienced and multilingual Call Center Agent to join our growing aesthetics and beauty team. The ideal candidate will be fluent in Arabic and English, with prior experience in aesthetic clinics or beauty services.Responsibilities:Handle inbound and outbound calls in Arabic and English.Provide accurate information about aesthetic...
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Customer Service Representative
2 weeks ago
, Abu Dhabi Emirate, United Arab Emirates First Abu Dhabi Bank (FAB) Full timeCustomer Service Representative As a Customer Service Representative, you will be the face of our company, representing FAB with every customer interaction. Your primary goal is to ensure an exceptional customer experience by providing accurate and timely information, resolving queries, and offering solutions. You will be a key contributor to our team,...
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Customer Service Representative
20 hours ago
United Arab Emirates, Dubai Hilti Asia IT Services Full timeJob Description Make construction better As part of the customer service team for Hilti Emirates, the Customer Service Representative is responsible for delivering exceptional customer service through efficient communication, proactive problem-solving, and accurate data management. The role contributes to Hilti's commitment to providing seamless and...
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Customer Service Representative
2 days ago
Dubai - United Arab Emirates (UAE) Cupola Teleservices Limited Full timeResponding to customer inquiries and resolving complaints in a professional and timely manner.Handling and resolving customer escalations or complaints to ensure customer satisfaction.Assisting customers with product or service selection and providing recommendations based on their needs.Meeting and exceeding individual and team performance targets and key...
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Customer Service Representative
2 days ago
Dubai - United Arab Emirates (UAE) Gulf Processing Industries Full timeEssential Duties and Responsibilities· Ensure Sales order process for customers and also from specific market to market.· Ensuring that customer orders are processed efficiently and responding to customer enquiries and requests.· Managing systematic approach to capture, evaluate and report issues / opportunities bought forward by customers, eg. Periodic...
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Customer Service Representative
1 week ago
Dubai, United Arab Emirates smart service station Full time**Job Summary**: **Responsibilities**: Assist customers with product information, orders, returns, and exchanges. Address and resolve customer complaints, concerns, and issues with patience and empathy. Provide accurate and detailed information about company products, services, policies, and procedures. Collaborate with internal teams to ensure customer...
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Customer Service Representative
1 week ago
Dubai, United Arab Emirates Amd alZara's Beauty Full timeWe are hiring a customer service representative to manage customer queries and complaints. **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging...
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Customer Service Representative
1 week ago
Dubai, United Arab Emirates Aqaumarine@klexcyrus.com Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...
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Customer Service Representative
2 weeks ago
Dubai, United Arab Emirates Wasalni Limousine Full timeJoin Our Team as a Customer Service/Customer Representative for Bookings! Job Title: Customer Service/Customer Representative for Bookings Location: Dubai, UAE Experience: Previous experience in the tourism industry is required. Customer service experience is essential, and tele sales experience is a plus. Language Requirements: Excellent, clear...