Customer Service Representative
1 week ago
Maintain a positive, empathetic and professional attitude toward customers at all times;
- Communicate and coordinating with colleagues to ensure the quality of service and customer satisfaction;
- Respond promptly to customer inquiries;
- Communicate with customers through various channels;
- Follow communication procedures, guidelines and policies as per the work requirements;
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution;
- Know our products and services inside and out so answer questions that may arise;
- Keep records of customer interactions, comments and complaints;
- Provide accurate, valid and complete information by using the right methods/tools;
- Provide feedback on the efficiency of the customer service process;
- Ensure customer satisfaction and provide professional customer support.
- Any task/s as assigned by the Manager.
**Job Types**: Full-time, Permanent
Pay: AED3,000.00 - AED3,500.00 per month
**Education**:
- Bachelor's (preferred)
**Language**:
- ARABIC (preferred)
License/Certification:
- Attested University Certificate from UAE (required)
-
Customer Service Representative
7 days ago
Al-Ayn, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full timeCustomer Service Representative **Role**: XX **Location**: XX **Role Purpose**: XXX **Key Accountabilities of the role** XX **Specialist Skills / Technical Knowledge Required for this role**: XX Job ID 300002363405098
-
Customer Service Representative
2 weeks ago
Al-Ayn, United Arab Emirates Drivys Full time**Key Responsibilities** Resolve customer concerns promptly and accurately, ensuring a positive experience. Document customer interactions, feedback, and escalate issues when necessary. Maintain a high level of customer satisfaction and uphold service standards. **Qualifications** Fluency in Arabic and English (verbal and written) is mandatory. Strong...
-
Customer Service Representative
7 days ago
Al-Ayn, United Arab Emirates Unihealth Healthcare Management Consultancy Full timeJob Title: Customer Service Agent Location: Al ain City **Responsibilities**: - Use CRM software to manage customer interactions and maintain customer records. - Utilize Microsoft Office software to create reports and documents as needed. - Manage customer accounts and provide product/service recommendations. - Utilize sales skills to identify...
-
Customer Service Representative
1 week ago
Al Barsha, Dubai, United Arab Emirates Doctor Call Healthcare Service LLC Full timeJob description:We are looking for a Customer Service Executive to join our Home Healthcare team.Job Details:Handling patient calls, scheduling, and service coordinationHandle incoming and outgoing calls from patients, families, nurses, and doctorsSchedule and coordinate home care services, doctor-on-call, and nursing visitsRegister new patients and maintain...
-
Customer Service Representative
2 days ago
Umm al-Quwain City, United Arab Emirates Robust Hoses LLC Full time**Job Opening: Customer Service Representative** **(Female ONLY)** **Location**: Umm Al Quwain, UAE **Responsibilities**: - Handle customer inquiries and provide support - Manage logistics operations, including import and export processes - Coordinate with suppliers and customers to ensure timely delivery - Maintain accurate records of transactions and...
-
Customer Service Representative
1 week ago
Ras al-Khaimah, United Arab Emirates IZIL Beauty Full timeJOB TITLE: Customer Service Representative DEPARTMENT: Ecommerce REPORTS TO: CS Lead Overview: We are hiring a customer service representative to manage customer queries and complaints based in RAK. You will also be asked to process orders, modifications, and escalate complaints across several communication channels. **Responsibilities**: Maintaining a...
-
Customer Service Representative
1 week ago
Al Quoz, United Arab Emirates ANDALEEBCARS Full timeWe are looking for a **Customer Service Representative** to join our team. In this role, you will assist customers with their inquiries, make outbound calls, and support marketing and administrative tasks. If you have excellent communication skills, enjoy helping others, and are ready to take on a variety of responsibilities, we'd love to hear from...
-
Marine Customer Service Representative
4 hours ago
Al Fujairah City, Fujairah, United Arab Emirates Survitec Group Limited Full timeMarine Customer Service RepresentativeLOCATION: FujairahEMPLOYMENT TYPE: PermanentJOB DESCRIPTION
-
Customer Service Representative
2 weeks ago
Ras Al Khaimah, United Arab Emirates Visa Boards Full time| | || --- | --- || **Location** | Ras al-Khaimah, United Arab Emirates || **Qualifications** | Bachelor’s Degree || **Experience** | 3 Year+ |## Job OverviewALDAR Retail Management is seeking a Customer Service Representative to join the team at Al Hamra Mall. You will be the first point of contact for visitors, assisting with inquiries, supporting mall...
-
Customer Service Representative
2 weeks ago
Ras Al Khaimah, United Arab Emirates Visa Boards Full time| | || --- | --- || **Location** | Ras al-Khaimah, United Arab Emirates || **Qualifications** | Bachelor’s Degree || **Experience** | 3 Year+ |## Job OverviewALDAR Retail Management is seeking a Customer Service Representative to join the team at Al Hamra Mall. You will be the first point of contact for visitors, assisting with inquiries, supporting mall...